Team Lead

Ayushkaredu; Bengaluru; On-site; INR 111,600 - 167,400; Full time

Job summary

An education consulting firm in Bengaluru is seeking an experienced Team Lead to manage their admissions department. This role involves leading a team of Admission Counsellors, optimizing conversion strategies, and ensuring monthly enrollment targets are met. The ideal candidate will possess strong leadership, negotiation, and strategic planning skills. Proficiency in CRM software and MS Office, along with exceptional communication skills, is essential. The position offers an opportunity to make a significant impact within the organization.

Qualifications

• Proven leadership abilities to mentor and motivate a team.
• Proficiency in CRM software and MS Office.

Responsibilities

• Manage and mentor a team of Admission Counsellors.
• Monitor team productivity and lead conversion rates.
• Develop effective sales and counseling strategies.
• Provide reports on team performance to senior management.
• Handle complex student queries and escalations.

Skills

Strong leadership

Negotiation

Strategic planning

Communication

Tools

CRM software

MS Office (Excel/PowerPoint)

Job description

We are looking for a dynamic and experienced Team Lead to oversee our admissions department. You will be responsible for guiding a team of counsellors, optimizing conversion strategies, and ensuring the team meets its monthly enrollment targets.Key ResponsibilitiesLeadership: Manage, mentor, and motivate a team of Admission Counsellors to achieve collective goals.Performance Tracking: Monitor team productivity, lead conversion rates, and call quality.Strategy: Develop and implement effective sales and counseling strategies to improve the admission funnel.Reporting: Provide regular reports on team performance and market trends to senior management.Conflict Resolution: Handle complex student queries and escalations professionally.

Requirements

• Skills: Strong leadership, negotiation, and strategic planning abilities.
• Tech Savvy: Proficiency in CRM software and MS Office (Excel/PowerPoint).
• Communication: Exceptional verbal and written interpersonal skills.
• Attitude: Result-oriented with the ability to perform under pressure in a fast-paced environment.

Interested in this position?

We'd love to hear from you! Please send your CV and portfolio in a professional format to our HR team for review.

• Format: Describe your experience and qualifications.