TA Customer Success & AI Operations Partner

Lenovo; Gurgaon; On-site; INR 600,000 - 900,000; Full time

Job summary

Lenovo is seeking a Talent Acquisition Operations Coordinator for a 12-month contract in India. You will support APAC hiring teams by coordinating interviews, improving workflows, and exploring AI-enabled solutions to drive efficiency.

The role involves working with recruiters, hiring managers, and candidates across time zones. Ideal candidates have strong organizational skills, detail orientation, and an interest in HR technology and automation.

Qualifications

• Strong coordination and communication skills.
• High attention to detail.
• Comfortable with calendars, virtual meeting tools, and operational processes.
• Interest in AI, automation, HR technology, or process improvement.
• Ability to manage multiple stakeholders and activities simultaneously.

Responsibilities

• Manage interview scheduling across APAC markets and time zones.
• Partner with Recruiters, Hiring Managers, and candidates for smooth interview coordination.
• Deliver strong candidate experience through timely communication.
• Support adoption of tools like MS Bookings, Copilot, AI workflows, and automation solutions.
• Identify opportunities to simplify manual processes and improve operational efficiency.
• Support TA Operations projects related to AI, reporting, workflow improvement, and process standardization.
• Maintain scheduling accuracy and operational SLAs.

Skills

Coordination

Communication

Attention to detail

AI interest

Stakeholder management

Calendar tools

Tools

MS Bookings

Power Automate

Copilot

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Role Type : 12 Month Contract

Role Summary

We are looking for someone who can support Talent Acquisition operations while also contributing to AI, automation, and process improvement initiatives across APAC hiring teams.

This role goes beyond traditional interview coordination. Along with managing scheduling and candidate communication, the role will work closely with TA Operations on improving workflows, exploring AI-enabled solutions, and driving operational efficiency.

Ideal for someone with a mix of:

• coordination + operations mindset
• curiosity around HR technology
• problem-solving attitude

Key Responsibilities

• Manage interview scheduling across APAC markets and time zones
• Partner with Recruiters, Hiring Managers, and candidates for smooth interview coordination
• Deliver strong candidate experience through timely communication
• Support adoption of tools like MS Bookings, Copilot, AI workflows, and automation solutions
• Identify opportunities to simplify manual processes and improve operational efficiency
• Support TA Operations projects related to AI, reporting, workflow improvement, and process standardization
• Maintain scheduling accuracy and operational SLAs

Skills & Experience

Must Have

• Strong coordination and communication skills
• High attention to detail
• Comfortable working with calendars, virtual meeting tools, and operational processes
• Interest in AI, automation, HR technology, or process improvement
• Ability to manage multiple stakeholders and activities simultaneously

Preferred

• Exposure to HR Operations, TA Operations, HR Technology, or Transformation projects
• Familiarity with MS Bookings, Power Automate, Copilot, or similar tools
• Tech / Engineering / Analytics educational background is a plus

Why Join

• Exposure to AI-enabled Talent Acquisition practices
• Opportunity to work on HR transformation initiatives
• Regional APAC role with cross-market exposure
• Chance to build and experiment with operational improvements and automation ideas

Additional Locations: India

If you require an accommodation to complete this application, please [e-mail]