System Engineer 2

Astin Groups; Ernakulam; Remote; INR 711,000 - 852,000; Full time

Job summary

Astin Group in Kochi, Kerala is seeking a System Engineer (L2) to manage and support enterprise IT infrastructure, Windows Server environments, Microsoft 365 services, and virtualization platforms.

The role requires hands-on troubleshooting, disaster recovery planning, and ensuring SLA compliance; night shift is required and immediate joiners preferred.

Qualifications

• 25 years of experience in System Administration or IT Infrastructure Support.
• Hands-on experience with Windows Server, Active Directory, Microsoft Exchange, and Microsoft 365.
• Strong understanding of DNS, DHCP, GPO, and networking fundamentals.
• Experience with Hyper-V and/or VMware virtualization platforms.
• Knowledge of backup and disaster recovery solutions.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Relevant Microsoft, VMware, or networking certifications will be an added advantage.

Responsibilities

• Manage and maintain Windows Server operating systems.
• Administer Active Directory (AD), Group Policy (GPO), DNS, and DHCP.
• Support Microsoft Exchange Server (On-Premises and Hybrid) environments.
• Manage Microsoft 365 services, including user accounts, licensing, and mailbox administration.
• Configure, administer, and monitor Hyper-V and VMware virtualization platforms.
• Maintain enterprise IT infrastructure, system software, and application configurations.
• Perform backup operations and execute disaster recovery procedures.
• Troubleshoot hardware, software, server, and network-related issues.
• Ensure adherence to Service Level Agreements (SLAs) and operational standards.
• Support Level-1 network-related activities and elevate complex issues when required.
• Manage IT tools such as RMM, Ticketing Systems, IT Documentation, and Endpoint Detection & Response (EDR).

Skills

IT infrastructure

System administration

Troubleshooting

Remote support

Education

Diploma/Graduate/Postgraduate in CS/IT

Tools

Windows Server

Active Directory

Microsoft Exchange

Microsoft 365

Hyper-V

VMware

DNS

DHCP

GPO

Job description

Job Description

Position: System Engineer (L2)

Location: Infopark, Kochi, Kerala

Mode of Work: Remote (Temporary)

Employment Type: Full-Time

Experience Required: 25 Years

Salary: Up to 70,000 Take-Home per Month (Based on Experience & Skills)

About the Role

We are seeking an experienced System Engineer (L2) to manage and support enterprise IT infrastructure, Windows Server environments, Microsoft 365 services, and virtualization platforms. The ideal candidate should have strong technical expertise in system administration, network support, troubleshooting, and disaster recovery while ensuring high system availability and SLA compliance.

Key Responsibilities

• Manage and maintain Windows Server operating systems.
• Administer Active Directory (AD), Group Policy (GPO), DNS, and DHCP.
• Support Microsoft Exchange Server (On-Premises and Hybrid) environments.
• Manage Microsoft 365 services, including user accounts, licensing, and mailbox administration.
• Configure, administer, and monitor Hyper-V and VMware virtualization platforms.
• Maintain enterprise IT infrastructure, system software, and application configurations.
• Perform backup operations and execute disaster recovery procedures.
• Troubleshoot hardware, software, server, and network-related issues.
• Ensure adherence to Service Level Agreements (SLAs) and operational standards.
• Support Level-1 network-related activities and elevate complex issues when required.
• Manage IT tools such as RMM, Ticketing Systems, IT Documentation, and Endpoint Detection & Response (EDR).

Required Qualifications

• Diploma, Graduate, or Postgraduate in Computer Science, Information Technology, or a related field.
• 25 years of experience in System Administration or IT Infrastructure Support.
• Hands-on experience with Windows Server, Active Directory, Microsoft Exchange, and Microsoft 365.
• Strong understanding of DNS, DHCP, GPO, and networking fundamentals.
• Experience with Hyper-V and/or VMware virtualization platforms.
• Knowledge of backup and disaster recovery solutions.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Relevant Microsoft, VMware, or networking certifications will be an added advantage.

Preferred Skills

• Experience with RMM tools, ticketing systems, backup solutions, and IT documentation.
• Good understanding of IT security best practices.
• Strong communication and customer support skills.
• Ability to work independently in a remote support environment.

Primary Skills

• Windows Server, Active Directory & Microsoft 365
• Hyper-V, VMware & Virtualization
• DNS, DHCP, GPO & Network Administration
• IT Infrastructure Support & Troubleshooting

Remarks

• Candidates must be willing to work in a dedicated night shift.
• Excellent communication skills are mandatory.
• Immediate joiners or candidates with a short notice period will be preferred.