IT Systems Engineer

Dezerv Group; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Dezerv Group is seeking an L2 IT Systems Administrator in Mumbai to manage on‑prem Windows servers, Hyper‑V, network security, and endpoint protection. The role covers Google Workspace admin, MDM, EDR, and asset lifecycle processes within a fast-paced IT environment.

You will oversee network operations, data governance, and hardware provisioning while ensuring secure, scalable IT infrastructure across the organization.

Qualifications

• 4–6 years in a Systems Admin or L2 Support role.
• Advanced knowledge of Windows and macOS.
• Strong understanding of TCP/IP, VLANs, Firewalls, and SIP.
• Proficiency in Google Workspace Admin Console, Jumpcloud (or similar MDM/IdP), and SentinelOne (or similar EDR).
• Experience with Sophos, Hikvision, Dell/HP Servers, and Cisco/Aruba switching.

Responsibilities

• Infrastructure & Network Operations: Server management of on-prem Windows 2022, Hyper-V, and ILO health.
• SaaS & Identity Management: Admin of Google Workspace, license mgmt, groups, shared drives; DLP and mail security.
• Endpoint Management & InfoSec: MDM via Jumpcloud, SentinelOne deployment, patching, physical security systems.
• IT Asset Lifecycle & Operations: onboarding/offboarding, procurement, asset inventory and EOL management.

Skills

Systems administration

L2 support

Windows administration

macOS administration

Networking fundamentals

Security awareness

Tools

Google Workspace Admin Console

Jumpcloud

SentinelOne

Sophos

Hikvision

Dell/HP Servers

Cisco/Aruba switching

Job description

ID: cms71z57 | 3–8 years | Mumbai | careers

Job Description: L2 IT Systems Administrator

Key Responsibilities1. Infrastructure & Network Operations

• Server Management: Administer on-premises Windows 2022 Servers, Hyper-Vvirtualization environments, and hardware health via ILO.
• Network Security: Manage Sophos Firewalls (HA Clusters), configure Web Filterpolicies, and maintain Site-to-Site VPNs.
• Core Networking: Maintain Layer 2/3 switches, VLAN segmentation, ACLs, andphysical cabling (Ethernet/Fiber).
• Connectivity: Monitor ISP performance, WiFi Infrastructure Oversight, and managenetwork performance Optimization.

2. SaaS & Identity Management (Google Workspace)

• Platform Admin: Full administration of Google Workspace, including licensemanagement, Google Groups, and Shared Drive architecture.
• Data Governance: Implement and monitor DLP rules (Email, Chat, Drive), and auditmail forwarding and logs.
• Mail Security: Proactively resolve spam, phishing, and delivery issues.

3. Endpoint Management & InfoSec

• MDM Administration: Manage Windows and Mac fleets via Jumpcloud; handle policyenforcement, software payloads, and remote scripts.
• EDR Management: Oversee Sentinel One deployment, including sensor updates,allow/deny lists, and endpoint health monitoring.
• Patching: Execute OS, firmware and third party applications patch managementschedules for all end-user devices and infrastructure hardware.
• Physical Security: Manage office access control systems, CCTV NVR, and NAS-basedvideo/audio archival.

4. IT Asset Lifecycle & Operations

• Employee Lifecycle: Lead the technical Onboarding/Offboarding process, ensuringseamless account provisioning and strict access revocation/log retention during exits.
• Procurement: Evaluate hardware use-cases, manage vendor relationships, and obtaincompetitive quotes for IT equipment.
• Asset Management: Maintain a real-time inventory of all hardware, conduct periodicaudits, and manage the end-of-life (EOL) process, including secure data destruction.

Technical Qualifications

• Experience: 4–6 years in a Systems Admin or L2 Support role.
• Operating Systems: Advanced knowledge of Windows and macOS.
• Networking: Strong understanding of TCP/IP, VLANs, Firewalls, and SIP
• Platforms: Proficiency in Google Workspace Admin Console, Jumpcloud (or similarMDM/IdP), and Sentinel one (or similar EDR).
• Hardware: Experience with Sophos, Hikvision, Dell/HP Servers, and Cisco/Arubaswitching.