System Administrator

Tekskills

Bengaluru

On-site

INR 250,000 - 450,000

Full time

5 days ago
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Job summary

Tekskills in Bengaluru is seeking an IT Support specialist to provide on-site and remote assistance for hardware, software, and network issues. You will install, configure, and maintain PCs, printers, and connectivity, and troubleshoot problems to minimize downtime.

The role requires knowledge of Windows, macOS, Linux, LAN/WAN, and security tools; strong diagnostic skills; and a customer-focused approach to resolving tickets quickly.

Qualifications

  • Experience with Windows, macOS and Linux environments.
  • Ability to review logs, monitor systems and test issues.
  • Good diagnostic skills and ticket handling capabilities.

Responsibilities

  • Provide phone, email, remote, and in-person support to troubleshoot technical problems.
  • Install and configure computer hardware, software, peripherals, and networking equipment.
  • Resolve issues with internet connectivity, printers, scanners, phones and other devices.
  • Troubleshoot to diagnose system failures and identify root causes.
  • Manage technology inventory and place orders for equipment.
  • Escalate complex issues to relevant teams when necessary.

Skills

Operating Systems
Hardware Knowledge
Software Familiarity
Diagnostics
Networking Concepts

Job description

  • Operating Systems: Knowledge of operating systems like Windows, macOS and Linux distributions
  • Hardware: Understanding of computer components, printers, networks.
  • Software: Familiarity with productivity software, collaboration tools, security programs, etc.
  • Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues
  • Networking Concepts: should have knowledge LANs, WANs, Wi-Fi, VPNs etc. function
Responsibilities :
  • Providing phone, email, remote, and in-person support to troubleshoot various technical problems
  • Installing and configuring computer hardware, software, peripherals, and networking equipment
  • Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
  • Performing troubleshooting to diagnose system failures and identifying root causes
  • Managing technology inventory and placing orders for equipment
  • Escalating complex issues to the appropriate teams if unable to resolve them independently
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