Student Support & Admission Officer

Aakash Educational Services (AESL); Bhilwara; On-site; INR 300,000 - 420,000; Full time

Job summary

Aakash Educational Services (AESL) invites an Admission Officer to guide students and parents through structured counselling sessions to align learning needs with courses.

The role focuses on achieving sales targets by selling AESL courses to current and prospective students, converting leads into admissions, and maintaining accurate lead records in the system. Excellent communication in English and a regional language is essential.

Qualifications

• Bachelor's degree required.
• Experience in education or career counselling desired.
• Experience in B2C sales across industries helpful.
• Fluent in English and a regional language.

Responsibilities

• Counsel students and parents to understand learning needs.
• Sell/explain AESL courses to students and parents.
• Convert leads into admissions and meet sales targets.
• Update student information in the lead management system.
• Attend training on product knowledge and sales skills.
• Follow internal processes and compliance.

Skills

Empathy

Sales persuasion

Communication

English & regional language

Lead management software

Education

Bachelor's degree

BTech / MBA / Masters in Psychology or Education

Tools

CRM software

MS Office/Email tools

Job description

Purpose of the Admission Officer role:

The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically.

As an Admission Officer, you are expected to:

1. Contribute towards revenue generation by working on the sales targets.

2. Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students.

3. Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target.

4. Update student information in the system for lead management and follow-ups.

5. Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).

6. Ensure adherence to internal process and compliances.

To be successful in the Admission Officer role, you are required to have: 1. Ability to handle students and parents in an empathic & patient manner

2. Must have strong sales, persuasion, and negotiation skills.

3. Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services.

4. Fluency in English and Regional Language.

Must to have Attitude:

1. Customer Orientation

2. Sense of Ownership and Accountability.

3. Result orientation

4. Emotional intelligence for working in a team.

Qualification:

1. Must have a bachelor's degree.

2. Preferred BTech / MBA /Masters in Psychology, Education, etc. Experience:

1. Previous experience in counselling in education or career counselling. 2. Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:

• External
• Students, Parents.

• Internal
• Branch Academic & Non-Academic teams.
• Regional Student Support Centre.
• Regional Sales & Operations Team.