Job Title: Admission Officer(Inside Sales)
Reports To: Branch Head
Division/Department: Sales
Work Location: Kadapa, Hyderabad-Kondapur, Tirupatai
Desired Work Experience: 2-7 years
Weekly off: Rotational
Purpose of the Admission Officer role:
The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically.
As an Admission Officer, you are expected to:
- 1. Contribute towards revenue generation by working on the sales targets.
- 2. Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students.
- 3. Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target.
- 4. Update student information in the system for lead management and follow-ups.
- 5. Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
- 6. Ensure adherence to internal process and compliance.
To be successful in the Admission Officer role you are required to have:
- 1. Ability to handle students and parents in an empathic & patien manner
- 2. Must have strong sales persuasion and negotiation skills.
- 3. Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services.
- 4. Fluency in English and Regional Language.
Must to have Attitude:
- 1. Customer Orientation
- 2. Sense of Ownership and Accountability.
- 3. Result orientation
- 4. Emotional intelligence for working in a team.
Qualification:
- 1. Must have bachelor's degree.
- 2. Preferred BTech / MBA /Masters in Psychology, Education etc.
Experience:
- 1. Previous experience in counselling in education or careers counselling.
- 2. Previous experience of Business to Customer (B2C) sales across industries.
Key Interactions:
External
Internal
- o Branch Academic & Non-Academic teams.
- o Regional Student Support Centre.
- o Regional Sales & Operations Team.