Inside sales /Admission counsellor - Adyar Immediate Joiners

Aakash Educational Services (AESL); Chennai District; On-site; INR 260,000 - 380,000; Full time

Job summary

Aakash Educational Services (AESL) is seeking an Admission Officer to counsel students and parents on learning needs and drive admissions. The role focuses on achieving sales targets and expanding enrollment through structured counseling sessions.

You will handle inquiries, demonstrate courses to prospective students, and maintain lead records in the system. Fluency in English and a regional language is required, along with a Bachelor's degree and strong customer orientation.

Qualifications

• Ability to handle students and parents empathetically.
• Strong sales persuasion and negotiation skills.
• Proficiency in Microsoft Office and writing emails; comfortable with sales software.
• Fluency in English and a regional language.

Responsibilities

• Contribute towards revenue by meeting sales targets.
• Sell/up-sell/cross-sell education courses to students and parents.
• Convert leads into admissions and achieve sales targets.
• Update student information in the system for lead management.
• Attend training on product knowledge and sales skills.
• Adhere to internal processes and compliances.

Skills

Empathy

Sales persuasion

Negotiation

Email writing

MS Office

Communication skills

Fluency in English

Regional language fluency

Education

Bachelor's degree

Tools

CRM software

Job description

Role & responsibilities

Purpose of the Admission Officer role:

The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically.

As an Admission officer, you are expected to:

• Contribute towards revenue generation by working on the sales targets.
• Selling/up‑selling/cross‑selling the company's exclusive range of education courses to existing & prospective students.
• Responsible for converting new/qualified leads into successful admissions, in turn achieving the assigned sales target.
• Update student information in the system for lead management and follow ups.
• Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s).
• Ensure adherence to internal process and compliances.

To be successful in the Admission Officer role you are required to have:

• Ability to handle students and parents in an empathic & patient manner.
• Must have strong sales persuasion and negotiation skills.
• Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services.
• Fluency in English and Regional Language.

Must to have Attitude:

• Customer Orientation
• Sense of Ownership and Accountability.
• Result orientation
• Emotional intelligence for working in a team.

Qualification:

• Must have bachelors degree.

Experience:

• Previous experience in counselling in education or careers counselling.
• Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:

• External
• Student, Parents.
• Internal
• Branch’s Academic & Non-Academic teams.
• Regional Student Support Centre.
• Regional Sales & Operations Team.