Strategic Account Management Specialist

TGBPL TP India - GBS; Jaipur; Vor Ort; INR 600.000 - 1.000.000; Vollzeit

Zusammenfassung

TGBPL TP India - GBS is looking for a dedicated Account Management professional to manage customer relationships in Jaipur, Rajasthan. The role involves developing long-term sales strategies, identifying sales opportunities, and ensuring exceptional customer service.

Ideal candidates should have relevant schooling or experience, be adaptable to changing requirements, and show a strong understanding of delivering quality outcomes. This position offers the chance to work in a dynamic environment with an emphasis on client retention.

Qualifikationen

• Specialized schooling or previous practical experience likely to be required.
• Understanding and demonstration of the need to deliver to time, cost and quality.

Aufgaben

• Develop medium to long-range sales plans and strategies for existing customers.
• Identify interactions to discover cross/up and repeat sales opportunities.
• Resolve problems and ensure high-quality customer service.
• Develop client retention and growth plans for assigned accounts.
• Review customer retention and market trends.

Jobbeschreibung

Account Management/Key Accounts

Job Description

Responsibilities

• Develop medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
• Identify and manage interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
• Resolve problems and ensure customers receive high quality customer service
• Develop client retention and growth plans and strategies for developing profitable business with assigned accounts
• Review and report on customer retention, business opportunity and market trends

Qualifications

• Specialized schooling or previous practical experience likely to be required
• Understanding and demonstration of the need to deliver to time, cost and quality and proactively adjust for changing requirements

Equal Opportunity Employer

Teleperformance is an Equal Opportunity Employer

Job Application Accommodation

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.