Sales Account Manager

Indo-French Chamber of Commerce & Industry; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading commerce chamber in Bengaluru seeks an experienced Account Manager to drive sales of specialized industrial products. The role involves developing new business opportunities, managing key accounts, and ensuring high client satisfaction. Candidates should have 4-12+ years of technical sales experience, strong negotiation skills, and proficiency in CRM tools. A valid driving license and willingness to travel are required. This position offers an exciting opportunity for those familiar with the pharmaceutical or industrial sectors.

Qualifications

• Proven experience in account management or technical sales, preferably in an MNC environment.
• Strong understanding of customer service and consultative selling approach.
• Ability to work in a collaborative environment and manage distributors.
• Familiarity with pharmaceutical or industrial sectors is preferred.

Responsibilities

• Identify and develop new business opportunities while managing key accounts.
• Build and maintain strong client relationships, acting as the primary point of contact.
• Conduct client meetings and participate in industry events and conferences.
• Resolve client issues and ensure high levels of customer satisfaction.

Skills

Account management

Technical sales

Customer service

Negotiation

Interpersonal skills

Analytical mindset

Time management

CRM tools proficiency

MS Office (Excel)

Ability to travel

Education

4-12+ years of experience in technical sales

Fluency in English

Valid driving license

Tools

CRM systems (e.g., Sage)

Job description

Position Summary

This role focuses on driving sales of specialized industrial products, including solutions for pharmaceutical, nuclear, and industrial applications. The position involves a balanced mix of new business development and managing existing client relationships. The Account Manager acts as a key point of contact for clients, ensuring satisfaction, identifying growth opportunities, and managing the end-to-end sales process. The role requires strong communication, negotiation, and relationship‑building skills to drive revenue and maintain high client engagement standards.

Key Responsibilities

• Identify and develop new business opportunities while managing key accounts
• Build and maintain strong client relationships, acting as the primary point of contact
• Understand client requirements and propose suitable product solutions
• Conduct client meetings and participate in industry events and conferences
• Coordinate order processing, delivery, and payment collection
• Monitor sales performance and provide regular reports and insights
• Stay updated on product developments, industry trends, and competitor activities
• Resolve client issues and ensure high levels of customer satisfaction
• Collaborate with internal teams to meet business objectives

Candidate Profile

• Proven experience in account management or technical sales, preferably in an MNC environment
• Strong understanding of customer service and consultative selling approach
• Proficiency in CRM tools and MS Office (especially Excel)
• Excellent communication, negotiation, and interpersonal skills
• Analytical mindset with strong time management abilities
• Self‑motivated and able to work independently
• Ability to work in a collaborative environment and manage distributors
• Familiarity with pharmaceutical or industrial sectors is preferred
• Willingness to travel extensively (50%+)

Qualifications & Experience

• 4-12+ years of experience in a similar technical sales role
• Experience with CRM/ERP systems (e.g., Sage) is an advantage
• Fluency in English required; additional languages (e.g., French) are a plus
• Valid driving license required

Key Performance Indicators (KPIs)

• Revenue generation, order intake, and cash collection
• Sales innovation and client engagement
• CRM usage and customer interaction metrics