Store Manager - Karimnagar

Kushals Fashion Jewellery; Karimnagar; On-site; INR 450,000 - 650,000; Full time

Job summary

Kushals Fashion Jewellery is seeking a Store Manager to lead daily store operations, drive sales performance, and deliver exceptional customer experiences.

You will manage a team, coordinate VM and stock, analyse performance data, and ensure compliance with company policies. This role requires strong leadership, communication, and analytical skills in a fast-paced retail environment.

Qualifications

• Bachelor’s Degree or equivalent in a relevant field.
• 5+ years of retail experience with proven store management/leadership.
• Proven track record of meeting sales targets and delivering customer satisfaction.
• Strong MS Office skills and data-driven decision making.
• Exceptional communication and interpersonal abilities.
• Ability to multitask and manage multiple priorities in a fast-paced retail environment.
• Experience in visual merchandising, stock management, and loss prevention.
• Leadership experience in coaching and developing a team of 5+ people.

Responsibilities

• Lead and supervise store operations to achieve sales targets and customer satisfaction.
• Drive data-informed inventory management and category growth.
• Collaborate with VM for effective in-store displays and merchandising.
• Coach, mentor, and manage scheduling, performance reviews, and training.
• Ensure compliance with company policies and procedures.

Skills

Retail leadership

Store management

Microsoft Office

Sales targets

Customer service

Team leadership

Communication skills

Analytical skills

Inventory management

Loss prevention

Education

Bachelor’s Degree

Job description

Job Description:

Job Title: Store Manager

Department: Retail Stores

Reports To: Cluster Manager

Role Summary:
The StoreManager ensures business success by leading store operations, driving salesperformance, and delivering exceptional customer experiences throughoperational expertise, customer-centric strategies and team leadership.

Customer Focus

• Provide exceptional customer service by going the extramile to ensure customer loyalty.
• Exhibit emotional intelligence to build trust and rapportwith customers.
• Handle customer queries, concerns, and feedback withprofessionalism and empathy.
• Ensure all employeesadhere to the company’s policies and guidelines, fostering a customer-centricculture.

Sales Mastery

• Drive sales to meet or exceed store sales targets,including achieving category-wise targets.
• Leverage data insights to optimize inventory and identifygrowth opportunities.
• Collaborate with theVisual Merchandising (VM) team to ensure implementation of in-store displays.

Leadership Excellence

• Lead and motivate the store team to achieve highperformance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster acollaborative work environment.
• Focus on team development by conducting on-the-jobtraining (OJT) and providing constructive feedback.
• Manage employeeschedules, conduct performance reviews, and address hiring and training needsto ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changeseffectively within the store environment.
• Encourageflexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions thatenhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends,optimize operations, and implement performance improvements.
• Allocate resourcesefficiently to optimize staff productivity and store performance.

Store Operations Excellence

• Oversee comprehensive store management, including visualmerchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional,presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handleadministrative tasks such as managing store expenses, maintaining monthlyreports, and updating operational checklists.

Candidate Requirements

• Bachelor’s Degree
• Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a teamof 5+ people.
• Expert in Microsoft office.
• Demonstrated success in achieving salestargets and exceeding customer expectations.
• Exceptional customer service orientation witha strong focus on customer satisfaction.
• Ability to effectively manage multiple priorities andensure smooth and efficient store operations.
• Strong team leadership skills to lead andinspire a team.
• Excellent communication and interpersonalskills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skillsto analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, includingvisual merchandising, stock management.
• Understanding of inventory management and lossprevention.