Store Manage r - KR Puram - Bangalore

kushals.com; Satanuru; On-site; INR 800,000 - 1,600,000; Full time

Job summary

Kushals.com is seeking an experienced Store Manager to lead store operations in Banglorenorth, India. You will drive sales, manage a team, optimize inventory, and ensure outstanding customer experiences through leadership and operational excellence.

The role requires 5+ years in retail, strong MS Office skills, and a proven ability to meet targets while maintaining service quality. Join a fast-paced, customer-centric environment that emphasizes teamwork.

Qualifications

• Bachelor's degree required or equivalent.
• Minimum 5 years of retail experience in fashion or similar sector.
• Proven track record in managing a team and achieving sales targets.
• Strong customer service orientation and communication skills.
• Ability to manage multiple priorities and maintain store operations.

Responsibilities

• Lead store operations, drive sales, and ensure an exceptional customer experience.
• Manage store team, scheduling, coaching, and performance reviews.
• Oversee inventory, VM alignment, and shrinkage prevention.
• Monitor store metrics and implement improvements.
• Collaborate with HR for hiring and training needs.

Skills

Customer service

Team leadership

Communication

Analytical thinking

Problem solving

Conflict resolution

Multi-tasking

Education

Bachelor's Degree

Tools

MS Excel

Microsoft Office

Job description

Banglorenorth, India | Posted on 08/07/2026

The StoreManager ensures business success by leading store operations, driving salesperformance, and delivering exceptional customer experiences throughoperational expertise, customer-centric strategies and team leadership.

KeyResponsibilities

Customer Focus

• Provide exceptional customer service by going the extramile to ensure customer loyalty.
• Exhibit emotional intelligence to build trust and rapportwith customers.
• Handle customer queries, concerns, and feedback withprofessionalism and empathy.
• Ensure all employeesadhere to the company’s policies and guidelines, fostering a customer-centricculture.
• Drive sales to meet or exceed store sales targets,including achieving category-wise targets.
• Leverage data insights to optimize inventory and identifygrowth opportunities.
• Collaborate with theVisual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve highperformance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster acollaborative work environment.
• Focus on team development by conducting on-the-jobtraining (OJT) and providing constructive feedback.
• Manage employeeschedules, conduct performance reviews, and address hiring and training needsto ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changeseffectively within the store environment.
• Encourageflexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions thatenhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends,optimize operations, and implement performance improvements.
• Allocate resourcesefficiently to optimize staff productivity and store performance.

Store OperationsExcellence

• Oversee comprehensive store management, including visualmerchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional,presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handleadministrative tasks such as managing store expenses, maintaining monthlyreports, and updating operational checklists.

CandidateRequirement

• Bachelor’s Degree Total 5+ years of retail experience in the fashion industry, min 2 years ofexperienceas a store manager or assistant store manager handled a teamof 5+ people.
• Expert in Microsoft office.
• Demonstrated success in achieving salestargets and exceeding customer expectations.
• Exceptional customer service orientation witha strong focus on customer satisfaction.
• Ability to effectively manage multiple priorities andensure smooth and efficient store operations.
• Strong team leadership skills to lead andinspire a team.
• Excellent communication and interpersonalskills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skillsto analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, includingvisual merchandising, stock management.
• Understanding of inventory management and lossprevention.