Store Manager - Karimnagar

kushals.com; Karimnagar; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kushals is seeking a Store Manager in Karimnagar, India to lead store operations, drive sales, and deliver outstanding customer experiences. You will work with the VM team to implement in-store displays, optimize stock, and ensure adherence to company policies.

The role requires 5+ years in fashion retail with proven leadership, strong customer focus, and ability to manage multiple priorities while delivering results.

Qualifications

• Bachelor’s degree in a relevant field or equivalent.
• 5+ years of retail experience in fashion with team leadership.
• Proven track record of achieving sales targets.

Responsibilities

• Lead store operations, drive sales, and deliver excellent customer experiences.
• Oversee inventory, VM implementation, and shrinkage prevention.
• Coach and motivate a team of 5+ staff; conduct performance reviews.
• Plan staffing, manage schedules, and ensure smooth store operations.
• Analyze performance metrics and implement improvements.

Skills

Customer service

Team leadership

Microsoft Office

Communication

Problem solving

Data analysis

Inventory management

Visual merchandising

Conflict resolution

Education

Bachelor’s Degree

Job description

Karimnagar, India

The StoreManager ensures business success by leading store operations, driving salesperformance, and delivering exceptional customer experiences throughoperational expertise, customer-centric strategies and team leadership.

Key Responsibilities

Customer Focus

• Provide exceptional customer service by going the extramile to ensure customer loyalty.
• Exhibit emotional intelligence to build trust and rapportwith customers.
• Handle customer queries, concerns, and feedback withprofessionalism and empathy.
• Ensure all employeesadhere to the company’s policies and guidelines, fostering a customer-centricculture.
• Drive sales to meet or exceed store sales targets,including achieving category-wise targets.
• Leverage data insights to optimize inventory and identifygrowth opportunities.
• Collaborate with theVisual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve highperformance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster acollaborative work environment.
• Focus on team development by conducting on-the-jobtraining (OJT) and providing constructive feedback.
• Manage employeeschedules, conduct performance reviews, and address hiring and training needsto ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changeseffectively within the store environment.
• Encourageflexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions thatenhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends,optimize operations, and implement performance improvements.
• Allocate resourcesefficiently to optimize staff productivity and store performance.

Store Operations Excellence

• Oversee comprehensive store management, including visualmerchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional,presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handleadministrative tasks such as managing store expenses, maintaining monthlyreports, and updating operational checklists.

Candidate Requirement

• Bachelor’s Degree
• Total 5+ years of retail experience in the fashion industry, min 2 years ofexperienceas a store manager or assistant store manager handled a teamof 5+ people.
• Expert in Microsoft office.
• Demonstrated success in achieving salestargets and exceeding customer expectations.
• Exceptional customer service orientation witha strong focus on customer satisfaction.
• Ability to effectively manage multiple priorities andensure smooth and efficient store operations.
• Strong team leadership skills to lead andinspire a team.
• Excellent communication and interpersonalskills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skillsto analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, includingvisual merchandising, stock management.
• Understanding of inventory management and lossprevention.