Store Manager - PRAGATHI NAGAR - Nizamabad

kushals.com; Nizamabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

kushals.com is seeking a Store Manager for Pragathi Nagar, Nizamabad, to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will supervise a team, manage schedules, training, and performance while ensuring adherence to company policies and merchandising standards.

The role requires 5+ years in fashion retail, strong leadership, and excellent communication. You will collaborate with VM for displays and use data to optimize inventory and shrinkage

Qualifications

• 5+ years in retail (fashion)
• Experience as store manager or assistant manager with 5+ staff
• Proven track record of hitting sales targets
• Excellent customer service orientation
• Strong communication and interpersonal skills

Responsibilities

• Lead store operations to achieve sales targets and deliver a superior customer experience.
• Manage scheduling, hiring, and team development for a 5+ person team.
• Coordinate with VM on in-store displays and merchandising standards.
• Perform regular store audits and maintain high store standards and cleanliness.
• Analyze sales trends and inventory data to drive improvements and prevent shrinkage.

Skills

Team leadership

Customer service

Sales targeting

Communication

Data interpretation

Tools

Microsoft Office

Job description

Store Manager - PRAGATHI NAGAR - Nizamabad

Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership.

Key Responsibilities

Customer Focus

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers
• Handle customer queries, concerns, and feedback with professionalism and empathy
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets
• Leverage data insights to optimize inventory and identify growth opportunities
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment
• Encourage flexibility among team members to embrace new processes and technologies

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements
• Allocate resources efficiently to optimize staff productivity and Store Operations Excellence merchandising, stock management, and shrinkage prevention

Store Operations Excellence

• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards
• Maintain outstanding store condition
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists

Candidate Requirement

• Total 5+ years of retail experience in the fashion industry, min 2 years of experienceas a store manager or assistant store manager handled a team of 5+ people
• Expert in Microsoft office
• Demonstrated success in achieving sales targets
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations
• Strong team leadership skills to lead and inspire a team
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions
• Proficiency in store operations, including visual merchandising
• Understanding of inventory management and loss prevention