Store Manager - GAYATHRI NAGAR - Vijayawada

kushals.com; India; On-site; INR 800,000 - 1,200,000; Full time

Job summary

kushals.com is seeking a Store Manager for the Gayathri Nagar store in Vijayawada to lead daily operations, drive sales, and deliver top-tier customer experiences. You will manage a team, optimize staffing, and oversee inventory and visual merchandising to ensure store excellence.

The role requires 5+ years in retail, leadership experience with a team, and strong analytical and communication skills to achieve targets and maintain high service standards.

Qualifications

• Total 5+ years of retail experience in fashion.
• Minimum 2 years as store manager or assistant with 5+ staff.
• Expert in Microsoft Office.
• Demonstrated success in achieving sales targets.
• Exceptional customer service orientation.
• Ability to manage multiple priorities and ensure smooth operations.
• Strong team leadership and conflict-resolution skills.
• Excellent communication and interpersonal skills.
• Understanding of inventory management and loss prevention.

Responsibilities

• Lead store operations to achieve sales targets and deliver exceptional customer experiences.
• Supervise a team of 5+ staff, provide coaching and performance reviews.
• Coordinate schedules, hiring, and training to ensure optimal staffing.
• Monitor inventory, visual merchandising, and loss prevention.
• Analyse store performance and implement improvements using data insights.

Skills

Sales targets

Customer service

Team leadership

Communication

Interpersonal skills

Analytical skills

Problem-solving

Inventory management

Loss prevention

Visual merchandising

Multi-tasking

Tools

Microsoft Office

Job description

Store Manager - GAYATHRI NAGAR - Vijayawada

Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership.

Key Responsibilities

Customer Focus

• Provide exceptional customer service by going the extra mile
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture.
• Drive sales to meet or exceed store sales targets, including achieving category-wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays.
• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision-Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and Store Operations Excellence merchandising, stock management, and shrinkage prevention.

Store Operations Excellence

• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate Requirement

• Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people.
• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
• Exceptional customer service orientation with a strong focus
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising,
• Understanding of inventory management and loss prevention.