Store Manager - Ananthapur

Kushals Fashion Jewellery; Anantapuram; On-site; INR 450,000 - 750,000; Full time

Job summary

Kushals Fashion Jewellery in India seeks a Store Manager to lead day-to-day store operations, drive sales, and deliver exceptional customer experiences. You will manage a team, oversee inventory and merchandising, and ensure compliance with company standards.

The role requires 5+ years in retail fashion with at least 2 years in a leadership position handling a team of 5+ people, and strong MS Office skills. Excellent communication and analytical abilities are essential for success.

Qualifications

• Bachelor’s degree required.
• At least 5+ years in retail, fashion preferred.
• Minimum 2 years as store manager or assistant with 5+ staff.
• Proficient in Microsoft Office.
• Proven track record of meeting sales targets and customer satisfaction.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and maintain smooth store operations.
• Experience with visual merchandising and stock management.

Responsibilities

• Provide exceptional customer service by going the extra mile.
• Drive store sales to meet targets and optimize inventory.
• Lead and coach the store team to high performance.
• Manage schedules, training, and hiring needs to ensure staffing.
• Adapt to new strategies and drive process changes.
• Use data insights to improve operations and performance.
• Oversee visual merchandising, stock management, and shrinkage prevention.
• Perform regular store audits and maintain compliant, presentable store conditions.
• Handle store expenses and monthly reporting.

Skills

Team leadership

Customer service

Sales mindset

Communication & interpersonal skills

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Title: Store Manager

Department: Retail Stores

Reports To: Cluster Manager

Role Summary: The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer‑centric strategies, and team leadership.

Responsibilities

Customer Focus

• Provide exceptional customer service by going the extra mile.
• Exhibit emotional intelligence to build trust and rapport with customers.
• Handle customer queries, concerns, and feedback with professionalism and empathy.
• Ensure all employees adhere to the company’s policies and guidelines, fostering a customer‑centric culture.

Sales Mastery

• Drive sales to meet or exceed store sales targets, including achieving category‑wise targets.
• Leverage data insights to optimize inventory and identify growth opportunities.
• Collaborate with the Visual Merchandising (VM) team to ensure implementation of in‑store displays.

Leadership Excellence

• Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability.
• Manage team dynamics, resolve conflicts, and foster a collaborative work environment.
• Focus on team development by conducting on‑the‑job training (OJT) and providing constructive feedback.
• Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing.

Change Management

• Adapt to new business strategies and implement changes effectively within the store environment.
• Encourage flexibility among team members to embrace new processes and technologies.

Decision‑Making

• Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction.
• Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements.
• Allocate resources efficiently to optimize staff productivity and store performance.

Store Operations Excellence

• Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention.
• Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards.
• Maintain outstanding store condition.
• Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists.

Candidate Requirements

• Bachelor’s Degree.
• 5+ years of retail experience in the fashion industry, with a minimum of 2 years as a store manager or assistant store manager handling a team of 5+ people.
• Expert in Microsoft Office.
• Demonstrated success in achieving sales targets and exceeding customer expectations.
• Exceptional customer service orientation with a strong focus on customer satisfaction.
• Ability to effectively manage multiple priorities and ensure smooth and efficient store operations.
• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective team interaction and conflict resolution.
• Strong analytical and problem‑solving skills to analyze data, identify trends, and make informed decisions.
• Proficiency in store operations, including visual merchandising and stock management.
• Understanding of inventory management and loss prevention.