Store Manager

Impact HR & KM Solutions; Nashik District; On-site; INR 600,000 - 900,000; Full time

Job summary

Impact HR & KM Solutions seeks a Store Manager for our jewelry division in Nashik. You will oversee branch operations, P&L responsibility, budgets, and drive monthly sales targets in a fast-paced retail environment.

You will lead a team of sales, customer service, and back-office staff; implement SOPs, maintain inventory accuracy, and ensure exceptional customer service while building local market presence.

Knowledge of local regulations and a passion for team development are essential.

Qualifications

• 6-8 years of experience in store/branch management.
• Graduate degree or equivalent.
• Experience in jewelry/retail preferred.

Responsibilities

• Branch Operations & P&L Management: oversee financial performance, budgets, expenses, and sales targets.
• Daily Operations: manage daily workflows, opening/closing, inventory, cash, and facilities.
• Quality & Process Control: enforce SOPs, safety guidelines, and local regulations.
• Team Leadership & Development: recruit, onboard, schedule, coach, and evaluate staff.
• Training & Culture: develop a positive team environment and conduct product, sales, and service training.
• Customer Service & Sales Strategy: build local relationships, resolve complaints, and drive retention.
• Inventory & Asset Control: regular stock audits and coordination with supply chain for replenishment.

Skills

Store operations

P&L management

Team leadership

Inventory control

Customer service

Local marketing

Education

Graduate

Job description

Key Responsibilities

Branch Operations & P&L Management

P&L Responsibility: Oversee the branchs financial performance, manage operational budgets, control expenses, and meet or exceed monthly, quarterly, and annual sales targets.

Daily Operations: Manage all daily branch workflows, opening/closing procedures, inventory control, cash management, and facility maintenance to ensure clean, safe, and efficient operations.

Quality & Process Control: Enforce company standard operating procedures (SOPs), safety guidelines, and local statutory regulations across all daily activities.

Team Leadership & Development

Staff Management: Recruit, onboard, schedule, and lead a high-performing branch team (sales representatives, customer service staff, inventory/back-office personnel).

Performance Management: Set clear individual and team KPIs, conduct regular performance evaluations, offer coaching, and address performance or attendance issues constructively.

Training & Culture: Foster a positive, goal-oriented team environment; organize continuous training on product knowledge, sales techniques, and customer service.

Customer Service & Sales Strategy

Customer Retention: Build strong local customer relationships, resolve high-level customer complaints promptly, and maintain high standards of customer satisfaction.

Local Marketing & Business Growth: Implement local marketing initiatives, promotional events, and proactive community engagement strategies to drive walk-in traffic and expand client reach.

Inventory & Asset Control: Conduct regular stock audits, monitor shrinkage/loss prevention, and coordinate with supply chain teams for timely inventory replenishment.

• Experience

  6 - 8 Years




• No. of Openings

  1




• Education

  Graduate




• Role

  Store Manager




• Industry Type

  Jewelry / Gems / Precious Stones




• Gender

  [ Male / Female ]




• Job Country

  India




• Type of Job

  Full Time




• Work Location Type

  Work from Office




• Face Interview Location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik