Store Manager

Reliance Brands Limited; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Reliance Brands Limited in Mumbai invites applications for a Store Manager in Luxury Brand segment. You will lead store operations, drive sales, manage profitability, and ensure an exceptional brand experience for customers.

The role requires 5-10 years of premium/fashion retail experience, proven ability to lead teams, monitor KPIs, control inventory and maintain SOPs, visuals and compliance, while delivering premium service.

Qualifications

• 5–10 years of retail store operations experience.
• Proven ability to lead teams and achieve sales targets.
• Strong knowledge of retail KPIs, inventory, and customer service.
• Excellent leadership, communication, and problem-solving skills.
• Luxury/premium fashion or lifestyle retail experience preferred.

Responsibilities

• Drive sales, profitability, and achievement of store targets.
• Monitor KPIs: conversion, ATV, UPT, footfall, productivity, and shrinkage.
• Deliver a premium customer experience and manage escalations.
• Lead, coach, schedule, and develop the store team.
• Ensure SOP, visual merchandising, inventory, and compliance standards.
• Manage stock availability, audits, costs, and store reporting.
• Work with Area/Regional leadership to improve store performance.

Skills

Store Operations

Team Leadership

Sales Target Achievement

Customer Service

KPI Tracking

Job description

Job Description: Store Manager - Luxury Brand

Experience: 5-10 years

Industry: Premium / Luxury / Fashion / Lifestyle Retail

Role

Lead store operations, sales, profitability, customer experience, and team performance while ensuring brand standards.

Key Responsibilities

• Drive sales, profitability, and achievement of store targets.
• Monitor key KPIs: conversion, ATV, UPT, footfall, productivity, and shrinkage.
• Deliver a premium customer experience and manage escalations.
• Lead, coach, schedule, and develop the store team.
• Ensure SOP, visual merchandising, inventory, and compliance standards are met.
• Manage stock availability, audits, costs, and store reporting.
• Work with Area/Regional leadership to improve store performance.

Candidate Profile

• 5-10 years of retail store operations experience, including Store Manager/Assistant Store Manager experience.
• Proven ability to lead teams and achieve sales targets.
• Strong knowledge of retail KPIs, inventory, customer service, and store operations.
• Excellent leadership, communication, and problem-solving skills.
• Luxury, premium, fashion, or lifestyle retail experience preferred.