Store Manager

Reliance Brands Limited; Visakhapatnam; On-site; INR 600,000 - 900,000; Full time

Job summary

Reliance Brands Limited is seeking a Store Manager for a luxury brand in Visakhapatnam. The role leads store operations, drives sales and profitability, and elevates customer experience while ensuring brand standards.

Responsibilities include managing the store team, monitoring KPIs, handling escalations, and maintaining SOPs, inventory, and reporting. 4-10 years of retail experience required, with a preference for luxury or premium retail backgrounds.

Qualifications

• 4-10 years of retail store operations experience.
• Proven ability to lead teams and achieve sales targets.
• Strong knowledge of retail KPIs, inventory, customer service, and store operations.
• Excellent leadership, communication, and problem-solving skills.
• Luxury, premium, fashion, or lifestyle retail experience preferred.

Responsibilities

• Drive sales, profitability, and achievement of store targets.
• Monitor key KPIs: conversion, ATV, UPT, footfall, productivity, and shrinkage.
• Deliver a premium customer experience and manage escalations.
• Lead, coach, schedule, and develop the store team.
• Ensure SOP, visual merchandising, inventory, and compliance standards are met.
• Manage stock availability, audits, costs, and store reporting.
• Work with Area/Regional leadership to improve store performance.

Skills

Store operations

Leadership

Sales targets

Retail KPIs

Customer service

Job description

Job Description: Store Manager - Luxury Brand

Experience: 4-10 years

Industry: Premium / Luxury / Fashion / Lifestyle Retail

Role

Lead store operations, sales, profitability, customer experience, and team performance while ensuring brand standards.

Key Responsibilities

• Drive sales, profitability, and achievement of store targets.
• Monitor key KPIs: conversion, ATV, UPT, footfall, productivity, and shrinkage.
• Deliver a premium customer experience and manage escalations.
• Lead, coach, schedule, and develop the store team.
• Ensure SOP, visual merchandising, inventory, and compliance standards are met.
• Manage stock availability, audits, costs, and store reporting.
• Work with Area/Regional leadership to improve store performance.

Candidate Profile

• 4-10 years of retail store operations experience, including Store Manager/Assistant Store Manager experience.
• Proven ability to lead teams and achieve sales targets.
• Strong knowledge of retail KPIs, inventory, customer service, and store operations.
• Excellent leadership, communication, and problem-solving skills.
• Luxury, premium, fashion, or lifestyle retail experience preferred.