Assistant Store Manager

Ample Technologies Pvt Ltd; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

Ample Technologies Pvt Ltd in Hyderabad is looking for a Retail/Cluster Manager to oversee store operations and ensure exceptional customer service. Candidates should have at least 2-3 years of experience managing teams in high-end retail environments.

The role requires excellent communication, leadership, and analytical skills, along with a strong flair for customer service. A solid understanding of Excel for reporting is essential, making this an ideal opportunity for passionate retail professionals ready to take on significant responsibilities.

Qualifications

• Minimum 2-3 years experience managing a team of at least 10 members.
• Experience in premium brand or high-end retail management.
• Ability to multitask and adapt to flexible working hours.

Responsibilities

• Manage store operations and performance metrics.
• Ensure stock availability and adherence to standard operating procedures.
• Lead team briefings and handle escalations.

Skills

Customer service flair

Excellent communication

Leadership skills

Analytical skills

Problem-solving skills

Tools

Excel

Job description

We value our team members, and you can look forward to-

• Humane work environment with strong focus on people's well-being
• Work Culture that is growth oriented and fun
• Continuous learning - on the job as well as through programs, and mentoringCompensation in line with the best in the industry

Ample is a 29 year old organisation. What does it mean for you?

• We are a stable organisation with with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations-

• Globally revered brands in partnerships with Ample - in the enterprise and retail industry
• You would be representing a brand that the market has revered and valued over two decades.
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

We live our vision and values-

• Our customers and team members experience this every day, making it a place to be for anyone engaging with us.
• We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Key Responsibilities

• Complete Store Operations, Performance Management,team work in thestore.
• Maintain all relevant reports to keep a track of the progress level.
• Ensure Planning & Availability of the stocks
• Adherence to SOP’s
• Being able to deliver the right mix of the product and services.
• Collect accurate & timely market intelligence & trends to enhance business.
• Handling team reviews & team briefings
• Ensuring the deliveries & adherence to store audits via the team.
• Handling escalations on priority.
• Lead the team by example, with an eye to detail with regards to the business.
• Possess excellent communication and customer handling skill.
• Should have worked in Premium Brand / Upmarket Segment Store / High End
• Retail / Cluster Manager in LF Retail chains.
• Should have handled a team of minimum (10 members) for at least 2-3 years
• Computer savvy, especially handling reports and generating them in Excel.
• Possess good leadership skills, analytical skills and problem solving skills.
• Conceptual knowledge.
• Able to multitask.

Requirements

• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours