Store Manager

Lenskart; Faridkot; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Lenskart in Punjab, India seeks an experienced Store Manager to lead daily store operations and drive performance. You will mentor the store team, ensure exceptional customer service, and uphold visual merchandising standards.

The role requires strong leadership, six-plus years in retail, and a proven sales target track record. You will manage inventory, reporting, and policy execution in a fast-paced retail environment.

Qualifications

• Minimum 6 years of experience in retail management.
• Proven track record of achieving sales targets and KPIs.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office and POS systems.
• Knowledge of store policies, visual merchandising and inventory management.

Responsibilities

• Develop strategies to increase productivity and profitability within the store.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain outstanding store condition and visual merchandising standards.
• Monitor inventory levels and order new items as needed.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Recruit, train, and supervise store staff.
• Oversee and enforce store policies and procedures.
• Analyze sales performance and prepare daily, weekly, and monthly reports.
• Stay up to date with product knowledge, industry trends, and market dynamics.

Skills

Customer facing operations

KPI management

SOP development

Tools

Microsoft Office

POS systems

Job description

Skills Customer facing operations ,KPI,SOP's

Responsible for overall store operations and managing the store team effectively.

• Develop strategies to increase productivity and profitability within the store.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain outstanding store condition and visual merchandising standards.
• Monitor inventory levels and order new items as needed.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Recruit, train, and supervise store staff.
• Oversee and enforce store policies and procedures.
• Analyze sales performance and prepare daily, weekly, and monthly reports.
• Stay up to date with product knowledge, industry trends, and market dynamics.
• Should have a minimum of 6 years experience in retail management, preferably in a similar role.
• Proven track record of achieving sales targets and KPIs.
• Strong leadership skills and ability to motivate and develop a team.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office and POS systems