Steward / Captain

MAGIQUE HOSPITALITY PRIVATE LIMITED; Gurugram District; On-site; INR 200,000 - 260,000; Full time

Job summary

MAGIQUE HOSPITALITY PRIVATE LIMITED is seeking a Steward / Captain for an on-site role in Gurgaon. You will welcome guests, present menus, and take orders while coordinating with the kitchen to ensure timely service.

Responsibilities include setting up and clearing tables, maintaining hygiene, managing reservations, and guiding junior staff. Flexible hours and hospitality experience are preferred to deliver exceptional guest experiences.

Qualifications

• Strong customer service and communication skills to engage professionally with guests and team members.
• Experience or knowledge in Food & Beverage operations, including menu familiarity and service protocols.
• Skills in Food Service and Training to support service delivery and guide junior staff when required.

Responsibilities

• Welcome guests and present menus, taking orders accurately.
• Coordinate with the kitchen to ensure timely and correct service.
• Set up and clear tables, maintain dining area hygiene, and manage reservations.
• Oversee service flow during busy periods and support junior team members.

Skills

Customer service

Communication

Menu knowledge

Service protocols

Team support

Job description

Company Description

MAGIQUE HOSPITALITY PRIVATE LIMITED is a hospitality company headquartered on Alipur Road in the Civil Lines area of Delhi, India. The organization operates in the broader Delhi–NCR region, offering guests a refined and service-oriented experience. With a focus on quality service standards, the company aims to create welcoming environments for dining and social gatherings. Applicants can expect to join a team that values professionalism, guest satisfaction, and consistent operational excellence.

Role Description

The Steward / Captain role is an on-site position based in Gurgaon. The role involves welcoming guests, presenting menus, taking orders accurately, and coordinating with the kitchen to ensure timely and correct service. Daily responsibilities include setting up and clearing tables, maintaining cleanliness and hygiene in the dining area, managing table reservations, and overseeing service flow during busy periods. The Steward / Captain also supports junior team members, ensures adherence to company service standards, and responds to guest queries or concerns in a courteous and efficient manner. This position requires close collaboration with the food and beverage team to deliver a smooth and enjoyable guest experience.

Qualifications

• Strong Customer Service and Communication skills to engage professionally with guests and team members.
• Experience or knowledge in Food & Beverage operations, including menu familiarity and service protocols.
• Skills in Food Service and Training to support service delivery and guide junior staff when required.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Prior experience in restaurants, hotels, or similar hospitality settings is preferred.
• Basic understanding of hygiene, safety, and cleanliness standards in food service areas.
• Capability to work on-site in Gurgaon and collaborate effectively in a fast-paced team environment.