Steward

The Hosteller Hospitality; Pune District, Lonavala; On-site; INR 180,000 - 240,000; Full time

Job summary

The Hosteller Hospitality in Pune is hiring a friendly waiter/waitress to greet guests, take orders, and ensure a smooth dining experience. You will present menus, explain dishes, and upsell specials while maintaining high standards of service.

We welcome candidates with good communication in English and Hindi, a neat appearance, and the ability to work shifts, weekends, and holidays. Prior hotel/restaurant experience is preferred but training is provided.

Qualifications

• Minimum 10th/12th pass; Hotel Management preferred.
• 2 years experience in hotel or restaurant (Freshers can apply if trained).
• Good communication skills (English & Hindi preferred).
• Positive attitude and customer service mindset.
• Ability to work in shifts, weekends, and holidays.
• Well-groomed and presentable appearance.

Responsibilities

• Greet and welcome guests in a polite and friendly manner, present menus and explain dishes, specials, and promotions.
• Take accurate food and beverage orders.
• Serve food and drinks according to hotel standards.
• Ensure tables are properly set and maintained.
• Check on guests to ensure satisfaction during service.
• Handle guest complaints professionally and elevate if required.
• Process bills and payments accurately.
• Maintain cleanliness of restaurant and service areas.
• Follow hygiene, safety, and grooming standards.

Skills

Good communication

Positive attitude

Customer service mindset

Education

10th/12th pass (Hotel Management preferred)

Hotel Management training

Job description

Job description

Key Responsibilities

• Greet and welcome guests in a polite and friendly manner,Present menus and
• explain dishes, specials, and promotions
• Take accurate food and beverage orders
• Serve food and drinks according to hotel standards
• Ensure tables are properly set and maintained
• Check on guests to ensure satisfaction during service
• Handle guest complaints professionally and elevate if required
• Process bills and payments accurately
• Maintain cleanliness of restaurant and service areas
• Follow hygiene, safety, and grooming standards

Requirements :

• Minimum 10th / 12th pass (Hotel Management preferred)
• 02 years experience in hotel or restaurant (Freshers can apply if trained)
• Good communication skills (English & Hindi preferred)
• Positive attitude and customer service mindset
• Ability to work in shifts, weekends, and holidays
• Well-groomed and presentable appearance