Steward

Delifrance India; New Delhi; On-site; INR 180,000 - 260,000; Full time

Job summary

Delifrance India in New Delhi is seeking a Service-oriented GSA/Steward to ensure excellent guest experience, smooth table service, and support daily caf/restaurant operations. You will greet guests, take orders, serve with brand standards, and coordinate with kitchen and bar teams for seamless service.

The role requires good communication, a guest-focused attitude, and the ability to work in shifts, including weekends and peak hours, while maintaining hygiene and company SOPs.

Qualifications

• Previous experience as GSA/Steward in cafe/restaurant/hotel preferred.
• Good communication and interpersonal skills.
• Guest-focused attitude and positive body language.
• Ability to work in shifts, weekends and peak hours.
• Basic knowledge of food & beverage service and hygiene standards.

Responsibilities

• Greet and welcome guests warmly and assist with seating.
• Take food and beverage orders accurately and ensure timely service.
• Serve food and drinks as per brand standards and presentation guidelines.
• Ensure tables, service areas and guest zones are clean, organized and well set at all times.
• Support guests with menu knowledge, basic recommendations and order clarifications.
• Coordinate closely with kitchen and bar teams to ensure smooth order flow.
• Handle guest requests, basic concerns and service recovery in a polite and professional manner.
• Assist in billing and payment process whenever required.
• Follow hygiene, food safety and grooming standards strictly as per company SOPs.
• Support opening and closing duties of the outlet.
• Assist supervisors and shift managers in daily operational requirements.

Skills

GSA/Steward experience

Communication skills

Guest focus

Job description

Job Summary

We are looking for friendly and service-oriented GSA / Stewards to ensure excellent guest experience, smooth table service and support daily caf / restaurant operations.

Roles & Responsibilities

• Greet and welcome guests warmly and assist with seating.
• Take food and beverage orders accurately and ensure timely service.
• Serve food and drinks as per brand standards and presentation guidelines.
• Ensure tables, service areas and guest zones are clean, organized and well set at all times.
• Support guests with menu knowledge, basic recommendations and order clarifications.
• Coordinate closely with kitchen and bar teams to ensure smooth order flow.
• Handle guest requests, basic concerns and service recovery in a polite and professional manner.
• Assist in billing and payment process whenever required.
• Follow hygiene, food safety and grooming standards strictly as per company SOPs.
• Support opening and closing duties of the outlet.
• Assist supervisors and shift managers in daily operational requirements.

Candidate Profile

• Prior experience as GSA / Steward / Service Staff in a caf, restaurant or hotel preferred.
• Good communication and interpersonal skills.
• Guest-focused attitude and positive body language.
• Ability to work in shifts, weekends and peak hours.
• Basic knowledge of food & beverage service and hygiene standards.