Steward

Delifrance India; Ludhiana; On-site; INR 167,000 - 279,000; Full time

Job summary

Delifrance India in Ludhiana, Punjab invites friendly, service-oriented GSA/Stewards to ensure excellent guest experience, assist seating, take orders, and support daily caf/restaurant operations.

You will greet guests, help with menu knowledge, coordinate with kitchen and bar, assist in billing, and uphold hygiene and grooming standards as per SOPs. Shift-based hours include weekends and peak periods.

Qualifications

• Good communication and interpersonal skills.
• Guest-focused attitude and positive body language.

Responsibilities

• Greet and welcome guests, assist with seating.
• Take food and beverage orders accurately and ensure timely service.
• Serve food and drinks per brand standards.
• Maintain cleanliness and organization of tables and service areas.
• Assist with menu knowledge and order clarifications.
• Coordinate with kitchen and bar for smooth order flow.
• Handle guest requests and minor service recovery.
• Assist in billing and payment when required.
• Adhere to hygiene, food safety and grooming SOPs.
• Support opening and closing duties and daily operations.

Skills

Good communication

Guest-focused

Teamwork

Shift flexibility

Food & beverage service basics

Hygiene standards

Job description

Job Summary

We are looking for friendly and service-oriented GSA / Stewards to ensure excellent guest experience, smooth table service and support daily caf / restaurant operations.

Roles & Responsibilities

• Greet and welcome guests warmly and assist with seating
• Take food and beverage orders accurately and ensure timely service
• Serve food and drinks as per brand standards and presentation guidelines
• Ensure tables, service areas and guest zones are clean, organized and well set at all times
• Support guests with menu knowledge, basic recommendations and order clarifications
• Coordinate closely with kitchen and bar teams to ensure smooth order flow
• Handle guest requests, basic concerns and service recovery in a polite and professional manner
• Assist in billing and payment process whenever required
• Follow hygiene, food safety and grooming standards strictly as per company SOPs
• Support opening and closing duties of the outlet
• Assist supervisors and shift managers in daily operational requirements.

Candidate Profile

• Prior experience as GSA / Steward / Service Staff in a caf, restaurant or hotel preferred
• Good communication and interpersonal skills
• Guest-focused attitude and positive body language
• Ability to work in shifts, weekends and peak hours
• Basic knowledge of food & beverage service and hygiene standards.