Restaurant Steward

Vikksit Hospitality; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Vikksit Hospitality in Mumbai is seeking a Restaurant Steward to deliver excellent guest service by ensuring efficient food and beverage service, maintaining cleanliness and hygiene, and creating a welcoming dining experience.

The ideal candidate should be courteous, well-groomed and enthusiastic about hospitality. Freshers can apply; prior experience is an added advantage in a fast-paced hotel setting.

Qualifications

• Good communication and interpersonal skills.
• Guest-focused attitude and willingness to learn.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Welcome guests warmly and assist with seating.
• Present menus and provide basic information about offerings.
• Take orders and relay to kitchen/bar.
• Serve food and beverages promptly following service standards.
• Attend to guest requests for a pleasant dining experience.
• Coordinate with Captain and team for smooth service.
• Ensure tables are set up before service and kept clean.
• Assist in food running and beverage service.
• Maintain hygiene of dining area and stations.
• Follow SOPs and report maintenance issues.
• Work closely with kitchen, bar and service teams.
• Participate in pre-shift briefings and trainings.

Skills

Communication

Guest focus

Teamwork

Attention to detail

Grooming

Adaptability

Education

12th pass

Job description

Job Summary

The Restaurant Steward is responsible for delivering excellent guest service by ensuring efficient food and beverage service, maintaining cleanliness and hygiene standards, and creating a welcoming dining experience. The ideal candidate should be courteous, attentive, well-groomed and enthusiastic about hospitality.

Key Responsibilities

1. Guest Service

• Welcome guests warmly and assist them with seating whenever required.
• Present menus and provide basic information about food and beverage offerings.
• Take food and beverage orders accurately and communicate them to the kitchen or bar team.
• Serve food and beverages promptly while following the restaurant's service standards.
• Attend to guest requests and ensure a pleasant dining experience.
• Coordinate with the Captain and other team members to ensure smooth service.

2. Restaurant Operations

• Ensure tables are properly set up before the start of service.
• Maintain table cleanliness and ensure timely clearing and resetting.
• Assist in food running and beverage service.
• Ensure service stations are adequately stocked with cutlery, crockery, glassware, napkins and other essentials.
• Follow the restaurant's sequence of service and standard operating procedures.

3. Hygiene & Maintenance

• Maintain cleanliness of the dining area, service stations and surrounding spaces.
• Ensure proper handling and storage of service equipment.
• Follow personal grooming, hygiene and uniform standards.
• Report any damaged equipment, maintenance issues or operational concerns to the supervisor.

4. Teamwork & Coordination

• Work closely with the kitchen, bar and service teams for smooth operations.
• Follow instructions from the Captain, Supervisor and Restaurant Manager.
• Participate in pre-shift briefings and training sessions.
• Maintain professional behaviour and positive communication with colleagues and guests.

Skills & Competencies

• Good communication and interpersonal skills.
• Basic understanding of restaurant service standards.
• Guest-focused attitude and willingness to learn.
• Ability to work in a fast-paced restaurant environment.
• Teamwork, discipline and time management.
• Attention to detail and personal grooming.
• Basic knowledge of food and beverage service is an advantage.

Qualification & Experience

• Minimum education: 10th / 12th Pass.
• Freshers can apply; prior experience in restaurant or hotel operations will be an added advantage.
• Hospitality or Hotel Management qualification is preferred but not mandatory.

Key Expectations

• Maintain professional grooming and punctuality.
• Follow all company policies and operational guidelines.
• Demonstrate a positive attitude towards guests and colleagues.
• Consistently deliver courteous, attentive and efficient service.