Steward

Delifrance India; Gurugram District; On-site; INR 248,000 - 331,000; Full time

Job summary

Delifrance India in Gurugram is seeking friendly GSA/Stewards to ensure excellent guest experience, assist seating, take orders, and support daily caf/restaurant operations.

Candidates should have good communication, a guest-focused attitude, and the ability to work in shifts, including weekends and peak hours. Training is provided to ensure brand standards and service quality.

Qualifications

• Experience as GSA/Steward/Service staff preferred in caf/restaurant/hotel.
• Excellent communication and interpersonal skills are essential.
• Willingness to work in shifts, including weekends and peak hours.

Responsibilities

• Greet and welcome guests and assist with seating.
• Take food and beverage orders accurately and ensure timely service.
• Serve food and drinks per brand standards and presentation.
• Keep tables and service areas clean and well set at all times.
• Provide menu knowledge and basic recommendations to guests.
• Coordinate with kitchen and bar for smooth order flow.
• Handle guest requests and provide polite service recovery.
• Assist in billing and payment processing when required.
• Adhere to hygiene, food safety and grooming standards.
• Support opening and closing duties and assist supervisors as needed.

Skills

Good communication

Interpersonal skills

Guest-focused attitude

Positive body language

Shift work ability

Job description

Job Summary

We are looking for friendly and service-oriented GSA / Stewards to ensure excellent guest experience, smooth table service and support daily caf / restaurant operations.

Roles & Responsibilities

• Greet and welcome guests warmly and assist with seating
• Take food and beverage orders accurately and ensure timely service
• Serve food and drinks as per brand standards and presentation guidelines
• Ensure tables, service areas and guest zones are clean, organized and well set at all times
• Support guests with menu knowledge, basic recommendations and order clarifications
• Coordinate closely with kitchen and bar teams to ensure smooth order flow
• Handle guest requests, basic concerns and service recovery in a polite and professional manner
• Assist in billing and payment process whenever required
• Follow hygiene, food safety and grooming standards strictly as per company SOPs
• Support opening and closing duties of the outlet
• Assist supervisors and shift managers in daily operational requirements

Candidate Profile

• Prior experience as GSA / Steward / Service Staff in a caf, restaurant or hotel preferred
• Good communication and interpersonal skills
• Guest-focused attitude and positive body language
• Ability to work in shifts, weekends and peak hours
• Basic knowledge of food & beverage service and hygiene standards