Steward / Waiter / Waitress

Ponram Biriyani; Tamil Nadu; On-site; INR 167,000 - 234,000; Full time

Job summary

Ponram Biriyani in Tamil Nadu is seeking a customer-focused service professional to join our restaurant team. You will warmly welcome guests, present menus, take orders and coordinate with kitchen and billing to ensure smooth service.

Maintain high hygiene and service standards throughout the dining experience. Ideal candidates have 3 years of restaurant or hotel service experience, strong communication skills, knowledge of F&B service standards, and a positive, team-oriented attitude for a busy

Qualifications

• 3 years of experience in restaurant or hotel service.
• Good communication and customer-handling skills.
• Knowledge of food and beverage service standards.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Welcome guests and provide friendly, professional service.
• Present menus and explain food items, ingredients and special recommendations.
• Take customer orders accurately and communicate them to the kitchen.
• Serve food and beverages promptly, following restaurant service standards.
• Recommend starters, beverages, desserts and additional items to increase sales.
• Ensure tables are clean, properly set and maintained.
• Attend to customer requests and resolve basic service issues promptly.
• Coordinate with kitchen and billing teams for smooth service.
• Follow restaurant hygiene, grooming and uniform standards.
• Ensure guest satisfaction and maintain service quality throughout the dining experience.

Skills

Communication

Customer service

Teamwork

Positive attitude

Grooming

Job description

Role & responsibilities

1. Welcome guests and provide friendly, professional service.
2. Present menus and explain food items, ingredients and special recommendations.
3. Take customer orders accurately and communicate them to the kitchen.
4. Serve food and beverages promptly, following restaurant service standards.
5. Recommend starters, beverages, desserts and additional items to increase sales.
6. Ensure tables are clean, properly set and maintained.
7. Attend to customer requests and resolve basic service issues promptly.
8. Coordinate with kitchen and billing teams for smooth service.
9. Follow restaurant hygiene, grooming and uniform standards.
10. Ensure guest satisfaction and maintain service quality throughout the dining experience.

Preferred candidate profile

• 03 years of experience in restaurant or hotel service preferred.
• Good communication and customer-handling skills.
• Knowledge of food and beverage service standards.
• Ability to work in a fast-paced restaurant environment.
• Positive attitude, teamwork and willingness to learn.
• Good grooming and personal hygiene.