State Collection Manager - Secured Loans

SkillLabs; Ashoknagar; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

SkillLabs in India is seeking a Senior Collections Manager to lead a regional team and drive arrear resolutions, roll-forward rates, and loan loss provisioning. You will oversee strategy execution and monitor performance across the region while ensuring regulatory compliance.

The role requires 10-12 years of experience in Commercial Vehicle collections, strong leadership, and the ability to travel within the assigned area. Join us to shape end-to-end collections performance.

Qualifications

• Proven experience in collections management or related roles via teams, channels and vendors.
• 10-12 years of experience in managing Commercial Vehicle collections.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Knowledge of legal and regulatory requirements related to collections.

Responsibilities

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters.
• Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Skills

Leadership

Data analysis

Communication

Regulatory knowledge

Travel readiness

Vendor management

Job description

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters. Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Roles And Responsibilities

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters. Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Candidate Profile Required

• Proven experience in collections management or related roles via teams, channels and vendors
• Minimum 10-12 years experience in managing Commercial Vehicle collections
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Knowledge of legal and regulatory requirements related to collections.
• Willingness to travel within the assigned area.