State Collection Manager - Personal Loans

SkillLabs; Ahmedabad District; In loco; INR 1.200.000 - 1.800.000; Tempo pieno

Descrizione del lavoro

SkillLabs in Ahmedabad, India seeks an experienced Collections Leader to drive performance across arrear resolution, bucketwise metrics, and provisioning. You will lead a team of ARMs/BRMs/TLs and CFEs, implement ground-level plans, and steer strategies from HO/ZO.

The role requires 10–12 years in collections, strong leadership, data-driven decision making, and travel within the area. Excellent communication and regulatory knowledge are essential to ensure targets are met and processes stay

Competenze

• Proven experience in collections management or related roles via teams, channels and vendors.
• Minimum 10-12 years experience in managing PLcollections.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Knowledge of legal and regulatory requirements related to collections.

Mansioni

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters.
• Monitoring the periodic requirement of the receipt books/HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Conoscenze

Collections management

Team leadership

Data analysis

Regulatory compliance

Vendor management

Strumenti

MS Excel

Descrizione del lavoro

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters. Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Roles And Responsibilities

• Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
• Managing the collections through team of ARMs/BRMs/TLs & CFEs.
• Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
• Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters. Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
• Monitoring the deposition of collections by the team across the region.
• Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.

Candidate Profile Required

• Proven experience in collections management or related roles via teams, channels and vendors
• Minimum 10-12 years experience in managing PLcollections
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Knowledge of legal and regulatory requirements related to collections.
• Willingness to travel within the assigned area.