Sr. Solution Architect - Cloud - Products

Tata Communications Limited; New Delhi; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Tata Communications Limited is seeking a seasoned professional to provide solution design, development and implementation support for Cloud and Security opportunities. You will guide important projects, coordinate cross-functional teams, and deliver technically sound responses to RFPs to enhance the service offering.

The role requires a bachelor’s in engineering and 6–10 years of relevant experience, with strong skills in use-case creation, HLD/LLD, and MS Office.

Qualifications

• Bachelors in engineering with 6–10 years of relevant experience.
• Ability to map business goals to technical requirements.
• Exposure to RFP processes and solutions.
• Knowledge of HLD/LLD and use-case development.

Responsibilities

• Provide solutioning support to regional sales teams.
• Assist bid team with technical RFP responses.
• Support pricing inputs for commercials.
• Prepare technical sales collateral, timelines and proposals.
• Coordinate with Product and Engineering for solutions.
• Create Use cases and BOQ documents.
• Offer L4 support to Operations for design issues.
• Conduct POC and customer demos; plan migrations.
• Share new product features with partners for roadmaps.

Skills

Business mapping

RFP exposure

Use-case design

Cross-functional collab

POC/demos

Education

Bachelor's degree in engineering

Tools

MS Office

Job description

Broad outline of the Role

• The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in Cloud and Security domain. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an operational role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business.

Minimum Qualifications Experience

• Bachelors degree in engineering; 6-10 Years relevant experience

Other Knowledge Skills

• Ability to understand business goals and map to technical requirements.
• Exposure towards working in the RFP cases.
• Knowledge of creating HLD and LLD
• Good understanding of use cases and able to create solutions relating to the use cases.
• Proficient with MS Office tools (Word, Excel, Access, Power point, Visio)
• Understanding of technology and services related to the domain.

Key Responsibilities

1. Provide solutioning support to sales teams in the region or function.
2. Support bid team to prepare responses to technical aspects of RFP.
3. Understand pricing mechanisms and support sales team in building commercial inputs.
4. Preparation of technical sales materials including collateral, quotation, timeline, project plan and solution proposals.
5. Work closely with teams like Product, Engineering and various cross functional teams to create required solution to enhance the service offering.
6. Create Use cases, BOQ documents.
7. Provide L4 support to Operations for any design or repeated issues which needs Engineering intervention.
8. Conduct POC, demo as per the customer requirements, design migration plans and support project management for generating project implementation plans.
9. Conduct periodic session with the identified set of partners to understand new product features that would benefit customers and their product roadmap.