Sr. Sales Co-Ordinator

Chheda Specialities Foods; Maharashtra; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Chheda Specialities Foods is seeking a capable Sales Operations Lead to manage and supervise the existing Sales Coordinator team, ensuring timely execution of daily activities and smooth GT sales operations.

The role requires coordinating with internal departments, maintaining accurate sales records and MIS reports, and driving improvements in Sales Operations. Graduate with 5+ years of relevant experience is preferred, with hands-on supervisory exposure in GT/FMCG.

Qualifications

• Graduate in any discipline.
• Minimum 5 years of relevant experience in Sales Coordination / Sales Operations, preferably within General Trade (GT), FMCG, Food or Consumer Products.
• Prior experience in handling/supervising a sales coordination or sales support team is mandatory/preferred.
• Hands-on experience in General Trade sales operations, distributor coordination and field sales support.

Responsibilities

• Manage and supervise the existing Sales Coordinator team, ensuring timely and accurate execution of daily activities.
• Handle and coordinate with the General Trade (GT) sales team, ensuring smooth sales operations and timely reporting.
• Coordinate with the Sales Team and internal departments including Accounts, Logistics, Warehouse and HR.
• Monitor attendance, leave, late marks, absenteeism and attendance regularization of the sales team.
• Monitor field activity and sales reporting, identify discrepancies and ensure timely corrective action.
• Prepare and maintain daily, weekly and monthly Sales MIS and performance reports.
• Track sales orders, dispatches, returns, claims, collections and other sales-related activities.
• Ensure timely follow-up and closure of pending sales coordination issues.
• Maintain accurate sales records, customer data and documentation.
• Support the General Trade sales operations, including coordination with distributors, sales representatives and internal teams.
• Identify process gaps and support improvements in Sales Operations.
• Escalate critical issues and provide regular updates to Sales Management.

Skills

MS Excel

MIS reporting

Coordination

Communication

Organizational skills

Attention to detail

Managing multiple priorities

Team supervision

Field sales support

Distributor coordination

Education

Graduate in any discipline

Job description

Role & responsibilities

• Manage and supervise the existing Sales Coordinator team, ensuring timely and accurate execution of daily activities.
• Handle and coordinate with the General Trade (GT) sales team, ensuring smooth sales operations and timely reporting.
• Coordinate with the Sales Team and internal departments including Accounts, Logistics, Warehouse and HR.
• Manage and monitor sales team attendance, leave, late marks, absenteeism and attendance regularization.
• Monitor field activity and sales reporting, identify discrepancies and ensure timely corrective action.
• Prepare and maintain daily, weekly and monthly Sales MIS and performance reports.
• Track sales orders, dispatches, returns, claims, collections and other sales-related activities.
• Ensure timely follow-up and closure of pending sales coordination issues.
• Maintain accurate sales records, customer data and documentation.
• Support the General Trade sales operations, including coordination with distributors, sales representatives and internal teams.
• Identify process gaps and support improvements in Sales Operations.
• Escalate critical issues and provide regular updates to Sales Management.

Preferred candidate profile

• Graduate in any discipline.
• Minimum 5 years of relevant experience in Sales Coordination / Sales Operations, preferably within General Trade (GT), FMCG, Food or Consumer Products.
• Prior experience in handling/supervising a sales coordination or sales support team is mandatory/preferred.
• Hands-on experience in General Trade sales operations, distributor coordination and field sales support.
• Strong MS Excel and MIS reporting skills.
• Excellent coordination, communication, follow-up and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.