Sr. Relationship Officer / Relationship Officer

SUNDARAM HOME FINANCE LIMITED; Tirunelveli; Presencial; INR 600.000 - 1.000.000; Jornada completa

Descripción de la vacante

Sundaram Home Finance Limited in Tamil Nadu is seeking a results-driven sales professional to expand the home loan business. You will identify customers, conduct branding events, and build relationships with builders, DSAs, ARs, and other channels.

You will meet prospects, explain loan solutions, gather documentation, coordinate with legal/credit/disbursement teams, and pursue cross-selling opportunities while delivering excellent customer service.

Responsabilidades

• Conducting events and activities for branding and customer awareness.
• Connecting and developing better relationships for sourcing business from builders, AR, DSA, and other channels.
• Meeting prospective customers to understand requirements clearly.
• Articulating feasible loan solutions and educating customers about benefits.
• Following up on leads and collecting necessary documentation for processing.
• Coordinating with legal/technical/credit/disbursement teams for appraisals and disbursements.
• Updating customers on application status periodically.
• Developing positive relationships to enable cross selling and referrals.
• Preparing and sharing status of leads, activity, and disbursement.

Conocimientos

Home loan products

Market awareness

Communication skills

Networking/relationship building

Negotiation skills

Descripción del empleo

Key Performance Area: -

• Business development customer identification through various sources.
• Sales/revenue target achievement.
• Customer relationship management.
• Documentation and quality of customers.
• Experience in secured products Sales.

Skills: -

• Sound understanding of home loan products.
• Market understanding including products/policies of competitors.
• Good communication skills with a reasonable proficiency in the local language.
• Proven ability to develop and manage networking/relationship internally and externally.
• Good negotiation skills.

Responsibilities: -

• Conducting events and activities for improved branding and customer awareness as directed by branch managers.
• Connecting and developing better relationship for sourcing business from o Builders o AR o DSA o Other channels or direct o Participating in marketing events.
• Meeting prospective customers to understand the requirements clearly.
• Articulating feasible solutions including creating awareness/ educating customers about the benefits of the solution.
• Following up on the leads regularly to understand interest levels and sharing/collecting all necessary documentation for application processing as per the operating guidelines.
• Coordinating with customer and internal teams such as legal/technical/credit/disbursement etc team for appraisals, sanctions and disbursements as required.
• Updating the customer on the application status periodically.
• Developing positive and professional relationship with the customer to enable cross selling, getting referrals and other business opportunities.
• Preparing and sharing status of leads, activity, application process, disbursement etc.

Location-Salem,Namakkal,Tiruppur,Coimbatore,Athur