Walk-in | Relationship Manager / Sr. Relationship Officer / Relationship Officer

Sundaram Home Finance Limited; Tirunelveli; Presencial; INR 300.000 - 600.000; Jornada completa

Descripción de la vacante

Sundaram Home Finance Limited is looking for a sales professional to drive home loan product adoption and revenue growth in the Tirunelveli region. The role focuses on sourcing from multiple channels, engaging builders andDSAs, and managing end-to-end customer interactions.

Responsibilities include branding events, lead follow-up, document collection, and close collaboration with internal teams to ensure smooth disbursement and customer satisfaction.

Formación

• Strong knowledge of home loan products and lending policies.
• Market awareness including competitors' products and offerings.
• Excellent communication skills with proficiency in the local language.
• Proven ability to develop and manage networking/relationships internally and externally.
• Strong negotiation skills and influencer abilities.

Responsabilidades

• Conduct events to boost branding and customer awareness as directed by branch managers.
• Source business from builders, AR, DSA, and other channels; participate in marketing events.
• Meet prospective customers to understand requirements clearly and propose suitable solutions.
• Articulate feasible solutions and educate customers about benefits of the product.
• Follow up on leads and collect all necessary documentation for application processing.
• Coordinate with legal, technical, credit, and disbursement teams for appraisals and disbursements.
• Update customers on application status regularly and transparently.
• Develop positive relationships to enable cross-selling and referrals.
• Prepare and share status of leads, activity, application process and disbursement.

Descripción del empleo

Key Performance Area: -

• Business development customer identification through various sources.
• Sales/revenue target achievement.
• Customer relationship management.
• Documentation and quality of customers.
• Experience in secured products Sales.

Skills: -

• Sound understanding of home loan products.
• Market understanding including products/policies of competitors.
• Good communication skills with a reasonable proficiency in the local language.
• Proven ability to develop and manage networking/relationship internally and externally.
• Good negotiation skills.

Responsibilities: -

• Conducting events and activities for improved branding and customer awareness as directed by branch managers.
• Connecting and developing better relationship for sourcing business from o Builders o AR o DSA o Other channels or direct o Participating in marketing events.
• Meeting prospective customers to understand the requirements clearly.
• Articulating feasible solutions including creating awareness/ educating customers about the benefits of the solution.
• Following up on the leads regularly to understand interest levels and sharing/collecting all necessary documentation for application processing as per the operating guidelines.
• Coordinating with customer and internal teams such as legal/technical/credit/disbursement etc team for appraisals, sanctions and disbursements as required.
• Updating the customer on the application status periodically.
• Developing positive and professional relationship with the customer to enable cross selling, getting referrals and other business opportunities.
• Preparing and sharing status of leads, activity, application process, disbursement etc.