Walk-in | Relationship Manager / Sr. Relationship Officer / Relationship Officer

Sundaram Home Finance Limited; Tiruchirappalli; Presencial; INR 350.000 - 600.000; Jornada completa

Descripción de la vacante

Sundaram Home Finance Limited is seeking a field-based sales professional in Tiruchirappalli to drive home loan product sales and manage customer relationships. You will source leads through builders, DSAs and other channels, conduct branding events, and coordinate end-to-end documentation and processing as per guidelines.

You will meet prospects, explain solutions, and follow up to close loans, while developing cross-sell opportunities and maintaining strong customer satisfaction.

Formación

• Experience in secured home loan sales.
• Strong local language communication.
• Ability to build and manage internal and external networks.
• Good negotiation and relationship management skills.
• Understanding of competitors' products and policies.

Responsabilidades

• Conduct events and activities to improve branding and customer awareness.
• Source business from builders, AR/DSA and other channels; participate in marketing events.
• Meet prospective customers to understand requirements.
• Explain feasible solutions and educate customers about benefits.
• Follow up on leads and collect documentation for processing.
• Coordinate with legal/technical/credit/disbursement teams for appraisals and disbursements.
• Update customers on application status and build cross-sell opportunities.
• Prepare and share status of leads and disbursement processes.

Conocimientos

Home loan products

Market awareness

Communication skills

Networking/relationship

Negotiation skills

Descripción del empleo

Key Performance Area: -

• Business development customer identification through various sources.
• Sales/revenue target achievement.
• Customer relationship management.
• Documentation and quality of customers.
• Experience in secured products Sales.

Skills: -

• Sound understanding of home loan products.
• Market understanding including products/policies of competitors.
• Good communication skills with a reasonable proficiency in the local language.
• Proven ability to develop and manage networking/relationship internally and externally.
• Good negotiation skills.

Responsibilities: -

• Conducting events and activities for improved branding and customer awareness as directed by branch managers.
• Connecting and developing better relationship for sourcing business from o Builders o AR o DSA o Other channels or direct o Participating in marketing events.
• Meeting prospective customers to understand the requirements clearly.
• Articulating feasible solutions including creating awareness/ educating customers about the benefits of the solution.
• Following up on the leads regularly to understand interest levels and sharing/collecting all necessary documentation for application processing as per the operating guidelines.
• Coordinating with customer and internal teams such as legal/technical/credit/disbursement etc team for appraisals, sanctions and disbursements as required.
• Updating the customer on the application status periodically.
• Developing positive and professional relationship with the customer to enable cross selling, getting referrals and other business opportunities.
• Preparing and sharing status of leads, activity, application process, disbursement etc.