Sr Manager - Technical Trainer (STC)

Lauritz Knudsen Electrical & Automation; New Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Lauritz Knudsen Electrical & Automation in Delhi seeks a Senior Manager - Technical Trainer to lead and deliver high-impact technical training for customers and staff, designing programs that showcase product USPs and hands-on demonstrations.

You will expand the customer base, maintain relationships, and develop new training modules aligned with industry trends, while coordinating SAP-related admin tasks to keep the training centre infrastructure running smoothly.

Qualifications

• Experience delivering technical training to customers.
• Ability to develop training modules and programs.
• Strong communication and presentation skills.

Responsibilities

• Conducting technical programs as faculty for customers and internal employees.
• Expanding customer base, maintaining relationships, understanding training requirements and offering training solutions.
• Explain product USPs, demonstrate solutions to visiting customers and provide technical support to the customer-facing team.
• Understand customer requirements and offer technical guidance to customers, helping enhance the brand's technical image.
• Design and development of new training modules per customer needs and industry trends.
• Improve existing training programs with new products and technology upgrades.
• Design and development of innovative test and demonstration setups for hands-on training sessions.
• Increase brand reach and maintain/strengthen relationships with customers through training events.
• Carry out necessary administration work and SAP-related activities (PR, PO, SE, GRN, vendor payments) for training centre infrastructure.

Skills

Technical training delivery

Customer relationship management

Product demonstrations

Job description

Job Summary

Senior Manager - Technical Trainer (STC) - Location: Delhi

Key Responsibilities

• Conducting various technical programs as faculty for our customers as well as internal employees
• Expanding customer base, maintaining relationship with existing customer, understanding training requirement from customer and offering training solution accordingly
• Explain product USPs, explaining demonstrating various solution to visiting customers and offer technical support to customer facing team
• Understand customer requirement offer technical guide to customers and helping our organization in creating/enhancing technical image of our brand
• Design and development of new training module as per customers need, product management teams need, current technology trend in industry etc.
• Improvising existing training programs as per new products and technology upgradation
• Design and development of innovative test setup, demonstration setup for demonstrating product USPs hands-on training sessions
• Increase brand reach and maintain/improve relation with existing customer through training events.
• To carry out necessary administration work, vendor co-ordination, SAP related activities (PR, PO, SE, GRN, Vendor payments etc.) for improving maintaining complete training centre infrastructure.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.