Manager - Technical Trainer (STC) Kolkata

Lauritz Knudsen Electrical & Automation; Kolkata District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Lauritz Knudsen Electrical & Automation in Kolkata is seeking a Manager - Technical Trainer (STC) to lead and deliver technical training programs for customers and internal staff. You will design training modules, demonstrate product USPs, and coordinate hands-on sessions to strengthen the brand image.

The role includes expanding the customer base, understanding requirements, and managing training center operations and vendor coordination to ensure quality delivery.

Qualifications

• Experience in delivering technical training to customers and internal teams.
• Ability to design and develop training modules aligned with customer needs.
• Strong communication skills to explain product USPs and demonstrations.

Responsibilities

• Conduct various technical programs as faculty for customers and staff.
• Expand customer base and maintain relationships; assess training requirements.
• Explain product USPs and demonstrate solutions to customers; provide technical support.
• Understand customer needs and assist in shaping the brand's technical image.
• Design and develop new training modules per customer needs and industry trends.
• Improve existing training programs with new products and tech upgrades.
• Create innovative test setups and hands-on training demonstrations of USPs.
• Increase brand reach and nurture customer relations through training events.
• Carry out admin tasks, vendor coordination, and SAP-related activities for training center infra.

Job description

Job Summary

Manager - Technical Trainer (STC). Location: Kolkata.

Key Responsibilities

• Conducting various technical programs as faculty for our customers as well as internal employees
• Expanding customer base, maintaining relationship with existing customer, understanding training requirement from customer and offering training solution accordingly
• Explain product USPs, explaining demonstrating various solution to visiting customers and offer technical support to customer facing team
• Understand customer requirement offer technical guide to customers and helping our organization in creating/enhancing technical image of our brand
• Design and development of new training module as per customers need, product management teams need, current technology trend in industry etc.
• Improvising existing training programs as per new products and technology upgradation
• Design and development of innovative test setup, demonstration setup for demonstrating product USPs hands-on training sessions
• Increase brand reach and maintain/improve relation with existing customer through training events.
• To carry out necessary administration work, vendor co-ordination, SAP related activities (PR, PO, SE, GRN, Vendor payments etc.) for improving maintaining complete training centre infrastructure.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.