Manager - Technical Trainer (STC)

Lauritz Knudsen Electrical & Automation; New Delhi; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Lauritz Knudsen Electrical & Automation in Delhi invites applications for a Manager - Technical Trainer (STC). The role oversees technical training programs for customers and internal teams, and involves SAP administration and vendor coordination to run a state-of-the-art training centre.

You will design new training modules, demonstrate product USPs, expand the customer base, and enhance the brand image through hands-on training sessions and events in a fast-evolving switchgear environment.

Qualifications

• B.E. - Electrical / EEE with 5 to 8 years of experience in Switchgear industry.

Responsibilities

• Conduct technical programs as faculty for customers and internal employees.
• Expand customer base and maintain relationships with existing customers; understand training requirements and offer solutions.
• Explain product USPs, demonstrate solutions to visiting customers and provide technical support to the customer-facing team.
• Understand customer requirements and provide technical guidance; help enhance the brand's technical image.
• Design and develop new training modules per customer needs, product management needs and industry trends.
• Improvise existing training programs as per new products and technology upgrades.
• Design and develop innovative test and demonstration setups for hands-on training sessions.
• Increase brand reach and strengthen relations with customers through training events.
• Carry out SAP-related administration (PR, PO, SE, GRN, vendor payments) to maintain training centre infrastructure.

Skills

Technical training

Customer relations

Product demonstrations

Training needs analysis

Module design

Hands-on training

Communication skills

Education

BE Electrical / EEE

Tools

SAP

Job description

Job Summary

Manager - Technical Trainer (STC). Location: Delhi.

Key Responsibilities

• Conducting various technical programs as faculty for our customers as well as internal employees
• Expanding customer base, maintaining relationship with existing customer, understanding training requirement from customer and offering training solution accordingly
• Explain product USPs, explaining demonstrating various solution to visiting customers and offer technical support to customer facing team
• Understand customer requirement offer technical guide to customers and helping our organization in creating/enhancing technical image of our brand
• Design and development of new training module as per customers need, product management teams need, current technology trend in industry etc.
• Improvising existing training programs as per new products and technology upgradation
• Design and development of innovative test setup, demonstration setup for demonstrating product USPs hands-on training sessions
• Increase brand reach and maintain/improve relation with existing customer through training events.
• To carry out necessary administration work, vendor co-ordination, SAP related activities (PR, PO, SE, GRN, Vendor payments etc.) for improving maintaining complete training centre infrastructure.

Requirements

• B.E - Electrical / EEE with 5 to 8 years of experience in Switchgear industry

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.