Sr. IT Executive- OFF ROLL

Bambino; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Bambino is seeking an IT Support Executive / System Administrator to manage Windows and Linux environments, Active Directory, DNS/DHCP, and network infrastructure. The role includes server administration, email client support, and vendor coordination for hardware AMC contracts.

Candidates should have hands-on experience across Windows Server versions, Office Outlook, and basic Oracle 10g/NetSuite knowledge and be graduates.

Qualifications

• Hands-on IT support, desktop support, system administration, and network troubleshooting.
• Strong knowledge of Windows Server, Active Directory, DHCP and DNS.
• Experience with LAN/WAN/VPN, Wi-Fi, routers and switches.
• Experience configuring MS Outlook and basic Oracle Apps / Oracle 10g.

Responsibilities

• Install, configure, upgrade, and maintain hardware and software across Windows and Linux environments.
• Manage Active Directory, user accounts, access permissions, and Group Policies.
• Configure and troubleshoot DNS/DHCP services and network devices.
• Provide on-site and remote technical support across multiple locations.
• Perform regular data backups and support video conferencing platforms.

Skills

Windows Server

Active Directory

DNS

DHCP

Networking

MS Outlook

Oracle 10g

NetSuite

IT Support

Vendor coordination

Education

Graduate

Tools

Windows OS

Linux OS

Job description

Role & responsibilities

Job Description IT Support Executive / System Administrator

Roles & Responsibilities

• Install, configure, upgrade, and maintain hardware and software across Windows and Linux environments.
• Install and configure Windows Server 2003, 2008, and 2012, along with Windows 7, 8, 10, and 11 operating systems.
• Manage Active Directory, user accounts, access permissions, domain environments, and Group Policies.
• Install, configure, and maintain DHCP and DNS services.
• Manage operating system upgrades, software installations, service packs, security patches, and updates.
• Configure and troubleshoot MS Outlook (2007, 2010, and 2016) and other email clients.
• Manage shared network resources, including folders, printers, and other hardware and software resources.
• Install, configure, and troubleshoot desktop, network, and IP-based printers.
• Configure and maintain network devices, including Wi‑Fi routers, switches, CCTV NVRs, and biometric devices.
• Provide technical support for Oracle application servers running on Windows and basic Oracle 10g application support.
• Coordinate with vendors for server and desktop hardware issues, maintenance, and Annual Maintenance Contracts (AMCs).
• Provide technical support for LAN, WAN, VPN, internet connectivity, and network-related issues.
• Monitor Internet Leased Line (ILL) and RF connectivity and coordinate with Internet Service Providers (ISPs) for issue resolution.
• Provide timely technical support to employees at head office and branch locations through on‑site and remote desktop support tools.
• Troubleshoot hardware, software, operating system, and network-related issues.
• Perform regular backups of user data, domain servers, and database servers.
• Support video conferencing platforms such as Zoom, Microsoft Teams, and Google Meet.
• Maintain IT hardware and software inventory and manage IT assets.
• Ensure smooth day-to-day IT operations and provide technical assistance to users across multiple locations.

Preferred Candidate:

• Hands‑on experience in IT Support, Desktop Support, System Administration, and Network Troubleshooting.
• Good knowledge of Windows Server, Windows operating systems, Active Directory, DHCP, and DNS.
• Knowledge of LAN, WAN, VPN, Wi‑Fi, routers, switches, and internet connectivity.
• Experience in MS Outlook configuration and troubleshooting.
• Basic knowledge of Oracle Applications / Oracle 10g and NetSuite.
• Knowledge of hardware maintenance, IT asset management, and vendor coordination.
• Good troubleshooting, communication, and problem-solving skills.
• Must be a Graduate