Sr Executive - Strategy & Client Servicing

Benchmark Incentive Leisure Travels; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

Benchmark Experiences is seeking a Senior Executive to lead strategy and client servicing for events in Bengaluru. The role requires proactively managing client projects, timelines, and team coordination to deliver seamless event execution.

The candidate should bring 3–5 years of experience in events or experiential agencies with ownership of client projects. You will translate client briefs into creative directions, develop narratives and proposals, and coordinate with production and commercial

Qualifications

• 3–5 years in an events or experiential agency, with ownership of client projects.
• Strong writing, presentation and problem-solving skills are essential.
• Ability to translate briefs into clear creative and execution directions.

Responsibilities

• Understand client objectives and translate briefs into clear creative and execution directions.
• Develop event narratives, themes, concepts, audience engagement ideas and proposals with clear rationale.
• Build and present structured decks covering the concept, guest journey, key experiences and execution approach.
• Develop content briefs, AV/storyboard outlines, event flows and communication plans.
• Handle day-to-day client communication, consolidate feedback and drive approvals.
• Independently manage assigned projects or workstreams, including timelines, dependencies and team coordination.
• Evaluate creative and production proposals for relevance, feasibility and budget alignment.
• Coordinate scope, estimates and changes with production and commercial teams.
• Guide the Executive, review their work and flag risks early with practical solutions.
• Support rehearsals and on-ground delivery, ensuring the approved idea is carried through to execution.

Skills

Client servicing

Project management

Event concept development

Team coordination

Job description

Senior Executive - Strategy & Client Servicing

Benchmark Experiences is looking for a proactive professional to lead client servicing, develop creative event concepts, manage project timelines, coordinate teams, and ensure seamless event execution. Preferred Experience: 3-5 years in an events or experiential agency, with demonstrated ownership of client projects.

Job Description

Preferred experience: 3-5 years in an events or experiential agency, with demonstrated ownership of client projects.

Key responsibilities:

• Understand client objectives and translate briefs into clear creative and execution directions.


• Develop event narratives, themes, concepts, audience engagement ideas and proposals with clear rationale.


• Build and present structured decks covering the concept, guest journey, key experiences and execution approach.


• Develop content briefs, AV/storyboard outlines, event flows and communication plans.


• Handle day-to-day client communication, consolidate feedback and drive approvals.


• Independently manage assigned projects or workstreams, including timelines, dependencies and team coordination.


• Evaluate creative and production proposals for relevance, feasibility and budget alignment.


• Coordinate scope, estimates and changes with production and commercial teams.


• Guide the Executive, review their work and flag risks early with practical solutions.


• Support rehearsals and on-ground delivery, ensuring the approved idea is carried through to execution.

What we are looking for:

Someone who can take ownership, exercise creative judgement and move a project forward with limited supervision. Strong writing, presentation, client handling and problem-solving skills are essential.