Associate Vice President - Client Servicing

Shobiz Experiential; Bengaluru; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

A leading experiential marketing agency in Bengaluru is seeking an AVP – Client Servicing to drive key client relationships and revenue growth. The candidate will be responsible for managing large accounts, leading client servicing teams, and ensuring the successful execution of high-impact campaigns. Required skills include a strong background in experiential marketing, client servicing, and excellent communication skills. The role requires 12-15 years of experience in a fast-paced agency environment.

Qualifications

• 12-15 years of experience in experiential marketing or event management.
• Strong experience in client servicing and account leadership.
• Proven track record of managing large corporate accounts.

Responsibilities

• Lead and manage strategic relationships with key clients.
• Drive account growth and identify opportunities for upselling.
• Oversee planning and execution of corporate events.

Skills

Client servicing

Account leadership

Experiential marketing

Business development

Communication skills

Project management

Job description

We are looking for a dynamic and strategic AVP – Client Servicing to lead key client relationships and drive growth across experiential marketing and corporate event mandates.

This role will be responsible for managing large accounts, leading client servicing teams, driving revenue growth, and ensuring seamless execution of high-impact experiential campaigns and corporate events.

Key Responsibilities

Client Relationship Management

• Lead and manage strategic relationships with key clients and stakeholders
• Act as the primary point of contact for senior client leadership
• Understand client business objectives and translate them into impactful experiential solutions

Business Growth & Revenue Ownership

• Drive account growth and identify opportunities for upselling and cross-selling services
• Support new business development and participate in pitches and proposals
• Own revenue targets for key accounts and ensure profitability

Project & Campaign Oversight

• Oversee planning and execution of corporate events, brand activations, conferences, and experiential campaigns
• Collaborate with Creative, Strategy, Production, and Operations teams to deliver seamless projects
• Ensure timelines, budgets, and quality standards are maintained
• Lead and mentor Client Servicing teams
• Build a high-performing, client-focused team culture

Strategic Thinking

• Provide strategic inputs on campaign direction, brand engagement, and experience design
• Stay updated with industry trends and bring innovative ideas to clients

Required Skills & Experience

• 12 –15 years of experience in experiential marketing / event management / advertising agencies
• Strong experience in client servicing and account leadership
• Proven track record of managing large corporate accounts
• Experience in pitching, business development, and revenue management
• Excellent communication, presentation, and stakeholder management skills
• Ability to manage multiple projects in a fast-paced agency environment

Preferred Background

• Experience handling corporate events, brand activations, and experiential campaigns
• Prior experience in a leading event / experiential / advertising agency