Sr. Executive

EMPClaim Solutions Inc.; Ahmedabad; On-site; INR 600,000 - 800,000; Full time

Job summary

ESP Engineered, located in Ahmedabad, Gujarat, is seeking a dedicated Employee Experience Specialist to enhance employee satisfaction and resolve grievances. The role involves advising management, conducting investigations into workplace issues, and developing programs to promote positive engagement. The candidate must possess good communication skills and experience in employee development initiatives. This position is vital for monitoring employee morale and ensuring a supportive work environment.

Qualifications

• Experience in handling employee grievances and complaints.
• Ability to conduct investigations and make informed recommendations.
• Proficient in developing employee engagement programs.

Responsibilities

• Serve as the primary point of contact for employee experience.
• Advise and counsel management on company policies.
• Monitor employee morale and satisfaction.

Job description

• Serve as the primary point of contact for employee experience, including employee complaints, grievances, and disciplinary actions.
• Investigate workplace issues, conduct One-O-One sessions, gather evidence, survey evaluations, and make recommendations for resolution.
• Advise and counsel managers and supervisors on employee experience matters, including interpretation of company policies and procedures.
• Assist in developing and implementing employee engagement programs and take initiatives to promote a positive work environment.
• Monitor employee morale and satisfaction through surveys and feedback mechanisms and propose actions to address concerns.
• Maintain records of talent development activities - exposure of working on LMS for internal training & development of employees.