Sr. Engineer - Aftermarket (Export & IC)

CIRCOR International, Inc.; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

CIRCOR International, Inc. is seeking a Sr. Engineer-Aftermarket (Export & IC) for its Thane, India location. The role focuses on developing intercompany relationships, preparing offers for pumps and spares, and ensuring timely order bookings while supporting AR collection and minimizing past dues.

Key demands include managing RFQs, technical/contractual reviews, and coordinating with Operations, Engineering, and Sales to drive profitable orders and customer satisfaction in a global context.

Qualifications

• Experience managing major accounts and large contracts or business growth in industrial products.
• Hands-on understanding of Pump/Valves business and related sales processes.
• Strong negotiation skills and deal-closing capabilities.
• Very good English written and spoken communication.
• Ability to read, analyze and interpret business and technical documents in English.
• Proficient in MS Office.
• Knowledge of SAP/ERP and CRM software.
• Team player with self-motivation and stakeholder management.

Responsibilities

• Handle RFQs for replacement pumps and spares for global customers including intercompany.
• Review customer specs, drawings and contracts before quotation submission.
• Enter requests in CRM and check references pre-delivery.
• Assess quotations for technical, commercial, testing and trade-compliance aspects.
• Coordinate trade compliance and obtain necessary customer documentation.
• Prepare offers per pre-delivery; select pumps and consult with AE on technical deviations.
• Confirm delivery times with Operations and coordinate with Engineering/ETO for clarifications.
• Create SAP quotations and drive CRM approval; send offers and handle follow-ups with distributors.
• Transfer orders and hand over technical documentation to Customer Service.

Skills

Major account management

Pump/valves knowledge

Negotiation

English communication

MS Office

SAP/ERP/CRM

Stakeholders management

Education

Bachelors in Mechanical or Chemical Engineering

PG in Engineering/Management (advantage)

Tools

SAP

CRM

Job description

Job Description

Job title: Sr. Engineer-Aftermarket (Export & IC)

Job Description

Job title: Sr. Engineer-Aftermarket (Export & IC)

Department: Aftermarket

Location: Thane, India

Employment: Full time / permanent contract

Reports to: Sales Manager

Direct reports: None

POSITION DETAILS

To establish and develop relationships with Intercompany Units and Global Distributors and prepare offers for primarily Houttuin and other Daman make products and to ensure order booking numbers. To support CSR to ensure collection of AR in time and minimize Past Dues.

Principal Activities

• Handling of RFQs for Replacement Pumps and Spares for global customers including intercompany
• Review customer specification, drawings and contractual issues before quotation submitting
• Enter requests in CRM, check reference pre-delivery
• Check customer quotation request from technical and commercial standpoint, as well as for testing and trade compliance requirements
• Initiate and follow-up trade compliance process, obtaining from customer all relevant documentation according to company guidelines
• Prepare offers acc. to pre-delivery. For obsolete or modified products, or in case of different customer requirements, carry out hydraulic selection and select the correct replacement pump. If necessary, consult and clarify with AE to ensure correct selection of pump unit (for example, in case of motor selection). For deviating technical characteristics (when no 1: 1 replacement is possible) clarify the deviation with the customer
• Clarify potential delivery times with Operations (Order Management Cell / Planning)
• Consult with Engineering / ETO for technical clarifications
• Create quotation in SAP and initiate approval process in CRM
• Send offer to customers, clarify open points and possible customer queries, create revisions when necessaryFollow-up offers in cooperation with distributor and or field service
• Order Transfer / Technical Handover to Customer Service with all required documents
• Coordination with internal and external interfaces
• Clarification of technical and commercial issues with internal team
• Proactive approach to review funnels and win orders

Candidate Requirements

Knowledge Skills & Abilities

• Experience in managing major accounts customers and large contracts or even a business, particularly achieving genuine sales development
• Hands on experience / understanding of Pump/Valves business
• Negotiation skills
• Very good verbal and written communication skills in English Language
• Ability to read, write, analyse and interpret business and technical documents in English
• Proficiency in MS Office
• Knowledge of SAP / ERP and CRM related software
• Team player and self-motivated
• Stakeholders Management

Education & Experience

• Bachelor’s degree in Mechanical or Chemical Engineering
• Post Graduate degree in Engineering/Management would be an added advantage
• 4-6 years of experience for Graduates/ 3-5 years of experience for Postgraduates in Industrial products / project sales

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities.