Sr Collection Analyst

TekWissen India; Chennai; On-site; INR 420,000 - 540,000; Full time

Job summary

TekWissen Group is looking for a Sr Collection Analyst to join a leading client in Chennai on a 12-month onsite contract. The role focuses on managing overdue accounts, optimizing collections processes, and minimizing financial risks.

Ideal candidates will have 2–3 years of experience in collections or accounts receivable, strong analytical, negotiation, and communication skills, and proficiency with MS Office. A Bachelor’s degree in Finance, Accounting, Business, or a related field is required.

Qualifications

• 2–3 years of experience in collections or accounts receivable.
• Experience with collection software and cross-departmental communication.

Responsibilities

• Monitor and manage overdue accounts; contact customers to follow up on payments via calls, emails, and letters.
• Review account histories and update payment details.
• Negotiate payment plans and settle overdue balances while adhering to company policies.
• Resolve disputes and payment discrepancies promptly.
• Prepare aging reports and track collections metrics.
• Analyze payment patterns and recommend improvements to the collection process.
• Work closely with sales, customer service, and legal teams to resolve complex accounts.
• Ensure compliance with client AR policies.

Skills

Collections

Accounts Receivable

Negotiation

Communication

Problem-solving

Education

Bachelor’s degree in Finance, Accounting, Business, or related field

Tools

MS Office

Job description

TekWissen Group is a workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a leading industrial technology company (founded 1978; based in Westminster, Colorado) that connects the physical and digital worlds through GPS, laser, and software solutions.

Position: Sr Collection Analyst

Locations: Chennai

Job Type: Contract

Duration: 12 Months

Work Type: Onsite

Job Description:

Position Summary:

• We are looking for a Collection Analyst to manage overdue accounts, optimize collections processes, and minimize financial risks.
• The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with customers to resolve outstanding debts.

Key Responsibilities:

Account Management:

• Monitor and manage overdue accounts; contact customers to follow up on payments via calls, emails, and letters.
• Review account histories and update payment details.

Collection Strategies:

• Negotiate payment plans and settle overdue balances while adhering to company policies.
• Resolve disputes and payment discrepancies promptly.

Reporting & Analysis:

• Prepare aging reports, Gsheet & Google workplace and track collections metrics.
• Analyze payment patterns and recommend improvements to the collection process.
• Work closely with sales, customer service, and legal teams to resolve complex accounts.
• Ensure compliance with client AR policies

Customer Communication:

• Maintain professional and empathetic relationships with customers to ensure timely payments.
• Strong negotiation, communication, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and financial software.

Skills:

• 2-3 years of experience in collections or accounts receivable.
• Experience with collection software and cross-departmental communication and collaboration.
• Should have a keen eye for detail and the ability to identify the underlying issues or reasons behind overdue payments.

Education:

• Bachelor’s degree in Finance, Accounting, Business, or related field.

Languages:

• English - Read, Write and Speak

Certifications & Licenses:

• Strong negotiation, communication, and problem-solving skills. Proficiency in Microsoft Office

TekWissen Group is an equal opportunity employer supporting workforce diversity.