Credit and Collections Professional : 26-03388

Akraya Inc.; Chennai; On-site; INR 300,000 - 540,000; Part time

Job summary

Akraya in Chennai is seeking a Collection Analyst to proactively manage delinquent accounts and recover payments. You will analyze financial data to optimize collection workflows and enhance cash flow.

The role requires excellent customer interaction, problem-solving, and strong negotiation and communication skills to resolve payment issues efficiently.

Qualifications

• Proven experience in collections.
• Strong analytical and problem-solving abilities.
• Excellent customer communication and negotiation skills.

Responsibilities

• Contact customers to collect on overdue accounts.
• Develop and implement effective payment plans.
• Analyze aging reports and collections performance.
• Resolve customer payment disputes and discrepancies.
• Collaborate with other departments on account resolution.

Skills

Collection

Excel

Accounts receivable

Negotiation

Communication

Job description

Primary Skills

Collection Analyst (advanced), Microsoft Excel (advanced), Accounts Receivable (advanced), Negotiation (advanced), Communication (advanced)

Contract Type

Duration: 12+ Months

Location: Chennai

Job Summary

This role involves proactively managing delinquent accounts and implementing strategies to recover outstanding payments. You will analyze financial data to optimize collection workflows and minimize financial exposure. Success requires excellent customer interaction and problem-solving abilities to resolve payment issues efficiently.

Key Responsibilities

• Contact customers to collect on overdue accounts.
• Develop and implement effective payment plans.
• Analyze aging reports and collections performance.
• Resolve customer payment disputes and discrepancies.
• Collaborate with other departments on account resolution.

Must-Have Skills

• Proven experience in collections.
• Strong analytical and problem-solving abilities.
• Excellent customer communication and negotiation skills.

Domain / Industry Experience

Prior experience in accounts receivable or credit and collections is preferred.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space.

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