Sr. Analyst - Process Analytics - S&M 4A

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Pune District; Vor Ort; INR 1.500.000 - 2.300.000; Vollzeit

Zusammenfassung

Genpact in India is seeking a Sr. Analyst - Process Analytics to optimize commercial strategies and enhance operational efficiency within the commercial department. You will analyze sales data, develop pricing strategies, and collaborate with sales and marketing to drive revenue growth.

The role involves market research, forecasting models, and identifying process improvements to support decision-making. Night shift in India and office-based work location are expected.

Qualifikationen

• Bachelor's degrees in analytics, CS or statistics, or Master's in data science.
• Experience in analytics, pricing, demand forecasting and market research.
• Proficiency in Excel, Power BI and data visualization tools.

Aufgaben

• Analyze sales data and market trends to identify opportunities for increasing revenue.
• Develop and implement pricing strategies to maximize profitability.
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies.
• Monitor and report on key performance indicators related to commercial operations.
• Conduct market research and competitive analysis to support decision-making processes.
• Support senior management in developing business plans and forecasting models.
• Identify process improvement opportunities and drive operational excellence initiatives.

Kenntnisse

After Sales Service

Agile Methodology

Data Analytics

Data Visualization

Microsoft Excel

Power BI

Salesforce

Statistical Analysis

Ausbildung

Bachelor's degree in Business Analytics

Bachelor's degree in Computer Science

Bachelor's degree in Statistics

Master's degree in Data Science

Tools

CBAP

Certified Pricing Professional

Jobbeschreibung

Sr. Analyst - Process Analytics - S&M Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

The Commercial Operations Sr. Analyst plays a crucial role in optimizing business strategies and enhancing operational efficiency within the organization's commercial department.

Roles and Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue;
• Develop and implement pricing strategies to maximize profitability;
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies;
• Monitor and report on key performance indicators related to commercial operations;
• Conduct market research and competitive analysis to support decision-making processes;
• Support senior management in developing business plans and forecasting models;
• Identify process improvement opportunities and drive operational excellence initiatives.

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science

Certifications

• Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance
• Certified Business Analysis Professional (CBAP) - UpgradUpgrad
• Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute
• Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA
• Data Analysis Certificate - SuperCode AISuperCode AI

Required Skills

• After Sales Service
• After Sales Service
• Agile Methodology
• Collaboration Tools
• Critical Thinking
• Customer Onboarding
• Data Analytics
• Data Integration
• Data Management
• Data Modeling
• Data Visualization
• Demand Forecasting
• Design Thinking
• Executive Presence
• Financial Analysis Reporting
• High Volume Replication
• Inclusion
• Insight Generation
• Microsoft Excel
• Microsoft Power Business Intelligence (PBI)
• Microsoft Visual Basic for Applications
• Office 365 Deployment
• Personal Effectiveness
• Salesforce (Software)
• Statistics {+ 3 more}

Language

English

Language Proficiency - Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List - Process Analytics - S&M

Remote Type - Office

Work Shift - Night Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.