Sr. Analyst - Process Analytics - Consumer and Marketing 4A

1401 Genpact India Pvt. Ltd.; Bengaluru; Hybrid; INR 1,500,000 - 2,300,000; Full time

Job summary

Genpact is seeking a Sr. Analyst - Process Analytics for Consumer and Marketing in Bengaluru. You will analyze customer data, build predictive models, and create dashboards to drive data-driven decisions in a fast-moving AI-enabled environment.

You will collaborate with cross-functional teams, monitor analytics models, and stay abreast of industry trends to deliver actionable insights and scalable solutions across the business.

Qualifications

• Bachelor's degrees in Business Analytics, Computer Science or Statistics; Master's in Data Science.
• Certifications include Advanced Google Analytics, CBAP, CME, Google Analytics Certificate, Lean Specialist Certification.

Responsibilities

• Analyze customer data to uncover trends and insights
• Develop predictive models to forecast customer behavior
• Create reports and dashboards to communicate findings
• Collaborate with cross-functional teams to drive data-driven decision making
• Monitor and optimize performance of customer analytics models
• Stay current on industry trends and best practices in customer analytics

Skills

Agile Methodology

Collaboration Tools

Databricks SQL

Data Integration

Data Modeling

Demand Forecasting

Design Thinking

ETL Pipelines

Executive Presence

Python

English (Required)

Language Proficiency – B1

Education

Bachelors – Business Analytics

Bachelors – Computer Science

Bachelors – Statistics

Masters – Data Science

Advanced Google Analytics – Google

CBAP – Upgrad

CME – SoftUni

Google Analytics Certificate – Google

Lean Specialist Certification – AIGPE

Tools

Databricks SQL

Microsoft Azure Databricks

Microsoft Excel

Python

Job description

Sr. Analyst - Process Analytics - Consumer and Marketing

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it.

There's a lot to learn here, and room to grow.

Responsibilities

• Analyze customer data to uncover trends and insights
• Develop predictive models to forecast customer behavior
• Create reports and dashboards to communicate findings
• Collaborate with cross-functional teams to drive data-driven decision making
• Monitor and optimize performance of customer analytics models
• Stay current on industry trends and best practices in customer analytics

Qualifications

• Bachelors – Business Analytics
• Bachelors – Computer Science
• Bachelors – Statistics
• Masters – Data Science
• Certifications
• Advanced Google Analytics – Google
• Certified Business Analysis Professional (CBAP) – Upgrad
• Certified Marketing Executive (CME) – Software University (SoftUni)
• Google Analytics Certificate – Google
• Lean Specialist Certification – Advanced Innovation Group Pro Excellence (AIGPE)

Required Skills

• Agile Methodology
• Collaboration Tools
• Databricks SQL
• Data Integration
• Data Modeling
• Demand Forecasting
• Design Thinking
• ETL Pipelines
• Executive Presence
• Extract Transform Load (ETL)
• Microsoft Azure Databricks
• Microsoft Excel
• Python (Programming Language)
• Statistics Language
• English (Required)
• Language Proficiency – Intermediate – B1

Additional Job Information

Additional Job Location – Job Type Regular Master Skill List – Process Analytics – Consumer and Marketing Remote Type – Hybrid Work Shift – Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.