Analyst - Process Analytics - S&M 5B

1401 Genpact India Pvt. Ltd.; Mumbai; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

Genpact Ltd. in Mumbai is seeking an Analyst - Process Analytics to support commercial operations with data-driven insights. You will analyze sales and market data, monitor processes, and collaborate with sales and marketing teams to drive performance.

The role emphasizes building reports, identifying improvement opportunities, and aiding budgeting and forecasting. A background in business analytics, CS, statistics or data science and related certifications is preferred for success.

Qualifications

• Bachelor’s or Master’s degree in analytics, CS, statistics or data science.
• Certifications in CBAP, Digital Marketing, Pricing or PMI-PBA are advantageous.
• Experience with analytics tools and data visualization is preferred.
• Strong data storytelling and reporting capabilities are expected.

Responsibilities

• Analyze sales and market data to provide insights for decision-making.
• Monitor and optimize sales processes and strategies.
• Collaborate with sales and marketing teams to align on goals and objectives.
• Develop and maintain reports to track key performance metrics.
• Identify areas for process improvement and implement solutions.
• Support the implementation of sales tools and technology to enhance efficiency.
• Assist in budgeting and forecasting exercises to support commercial planning.

Skills

Google SEM

Search Advertising

Search Engine Marketing

Search Engine Ranking

Search Engines

SEM Campaigns

Education

Bachelor's - Business Analytics

Bachelor's - Computer Science

Bachelor's - Statistics

Master's - Data Science

Job description

Analyst - Process Analytics - S&M Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Commercial Operations Analyst plays a key role in supporting the operational efficiency and effectiveness of commercial activities within the organization.

Roles and Responsibilities

• Analyze sales and market data to provide insights for decision-making
• Monitor and optimize sales processes and strategies
• Collaborate with sales and marketing teams to align on goals and objectives
• Develop and maintain reports to track key performance metrics
• Identify areas for process improvement and implement solutions
• Support the implementation of sales tools and technology to enhance efficiency
• Assist in budgeting and forecasting exercises to support commercial planning

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science Certifications Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA , Data Analysis Certificate - SuperCode AISuperCode AI, PMI Professional in Business Analysis (PMI-PBA) - Project Management Institute (PMI)Project Management Institute (PMI)

Required Skills

Google SEM, Search Advertising, Search Engine Marketing (SEM), Search Engine Ranking, Search Engines, SEM Campaigns

Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Process Analytics - S&M Remote Type - Hybrid Work Shift - Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

We’re an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change the world's leading companies operate. There's a lot to learn here, and room to grow.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.