Sr. Analyst - Process Analytics - S&M 4A

Genpact Ltd.; Pune District; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Genpact Ltd. in Pune, India is seeking a Sr. Analyst in Process Analytics within S&M to optimize commercial strategies and drive operational efficiency.

You will analyze sales data and market trends, develop pricing approaches, collaborate with Sales and Marketing to execute go‑to‑market plans, and monitor KPIs to support forecasting and strategic decisions. This role offers exposure to AI‑driven analytics and a fast‑moving, innovation‑driven environment.

Qualifications

• Bachelor’s degree in one of the listed fields or relevant master’s certification.
• Experience with pricing strategy and market analysis is a plus.
• Strong data analysis and visualization skills required.

Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue
• Develop and implement pricing strategies to maximize profitability
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies
• Monitor and report on KPIs related to commercial operations
• Conduct market research and competitive analysis to support decision-making
• Support senior management in forecasting models
• Identify process improvement opportunities and drive operational excellence initiatives

Skills

Data Analytics

Microsoft Excel

Microsoft Power BI

Power BI

Executive Presence

Collaboration Tools

Salesforce

Data Visualization

Demand Forecasting

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science Certifications

Associate in Reinsurance (ARe) - American Institute of Insurance

Certified Business Analysis Professional (CBAP) - Upgrad

Tools

Salesforce

Microsoft Power BI

Microsoft Excel

Power BI

Job description

Sr. Analyst - Process Analytics - S&M

Ready to turn bold ideas into real‑world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Commercial Operations Sr. Analyst plays a crucial role in optimizing business strategies and enhancing operational efficiency within the organization’s commercial department.

Roles and Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue
• Develop and implement pricing strategies to maximize profitability
• Collaborate with sales and marketing teams to ensure effective go‑to‑market strategies
• Monitor and report on key performance indicators related to commercial operations
• Conduct market research and competitive analysis to support decision‑making processes
• Support senior management in developing business plans and forecasting models
• Identify process improvement opportunities and drive operational excellence initiatives

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science Certifications
• Associate in Reinsurance (ARe) - American Institute of Insurance
• American Institute of Insurance
• Certified Business Analysis Professional (CBAP) - Upgrad
• Upgrad
• Certified Digital Marketing Professional - Digital Marketing Institute
• Digital Marketing Institute
• Certified Pricing Professional - Professional Pricing Society, USA
• Professional Pricing Society, USA
• Data Analysis Certificate - SuperCode AI
• SuperCode AI

Required Skills

• After Sales Service
• After Sales Service
• Agile Methodology
• Collaboration Tools
• Critical Thinking
• Customer Onboarding
• Data Analytics
• Data Integration
• Data Management
• Data Modeling
• Data Visualization
• Demand Forecasting
• Design Thinking
• Executive Presence
• Financial Analysis Reporting
• High Volume Replication
• Inclusion
• Insight Generation
• Microsoft Excel
• Microsoft Power Business Intelligence (PBI)
• Microsoft Visual Basic for Applications
• Office 365 Deployment
• Personal Effectiveness
• Salesforce (Software)
• Statistics {+ 3 more}

Language

English Language Proficiency - Advanced - C1

Additional Job Location

Job Type Regular Master Skill List - Process Analytics - S&M Remote Type - Office Work Shift - Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Genpact never asks applicants to pay to be part of our hiring process.