Sr. Analyst - Process Analytics - S&M 4A

1401 Genpact India Pvt. Ltd.; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Genpact is seeking a Senior Analyst - Process Analytics (S&M) to optimize commercial strategies and improve operational efficiency. You will analyze sales data, develop pricing strategies, and collaborate with sales and marketing to drive go-to-market impact.

You will monitor KPIs, conduct market research, support forecasting, and push for process improvements across the commercial function. This role requires strong analytics, business acumen, and cross-functional collaboration in a dynamic

Qualifications

• Bachelor's degree in business analytics, CS or statistics required.
• Advanced data science certifications appreciated.
• Professional certifications in CBAP, pricing or marketing are beneficial.

Responsibilities

• Analyze sales data and market trends to identify revenue opportunities.
• Develop and implement pricing strategies to maximize profitability.
• Collaborate with sales and marketing for go-to-market effectiveness.
• Monitor KPIs for commercial operations and report findings.
• Conduct market research and competitive analysis to support decisions.
• Assist senior management in business plans and forecasting models.
• Identify process improvement opportunities for operational excellence.

Skills

Data Analytics

Data Visualization

Data Modeling

Critical Thinking

Collaboration

Agile Methodology

Education

Bachelor's - Business Analytics

Bachelor's - Computer Science

Bachelor's - Statistics

Masters - Data Science Certifications

Associate in Reinsurance (ARe) - American Institute of Insurance

Certified Business Analysis Professional (CBAP) - Upgrad

Certified Digital Marketing Professional - Digital Marketing Institute

Certified Pricing Professional - Professional Pricing Society, USA

Data Analysis Certificate - SuperCode AI

Tools

Informatica PowerCenter

Matillion ETL

Microsoft Power BI

Microsoft Excel

Microsoft Visual Basic for Applications

Job description

Sr. Analyst - Process Analytics - S&M Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.

We’re an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

Job Description

The Commercial Operations Sr. Analyst plays a crucial role in optimizing business strategies and enhancing operational efficiency within the organization's commercial department.

Roles and Responsibilities

• 1. Analyze sales data and market trends to identify opportunities for increasing revenue;
• 2. Develop and implement pricing strategies to maximize profitability;
• 3. Collaborate with sales and marketing teams to ensure effective go-to-market strategies;
• 4. Monitor and report on key performance indicators related to commercial operations;
• 5. Conduct market research and competitive analysis to support decision-making processes;
• 6. Support senior management in developing business plans and forecasting models;
• 7. Identify process improvement opportunities and drive operational excellence initiatives.

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science Certifications
• Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance
• Certified Business Analysis Professional (CBAP) - UpgradUpgrad
• Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute
• Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA
• Data Analysis Certificate - SuperCode AISuperCode AI

Required Skills

• After Sales Service
• After Sales Service
• Agile Methodology
• Collaboration Tools
• Critical Thinking
• Customer Onboarding
• Data Analytics
• Data Integration
• Data Management
• Data Modeling
• Data Visualization
• Demand Forecasting
• Design Thinking
• Executive Presence
• Financial Analysis Reporting
• High Volume Replication
• Inclusion
• Informatica PowerCenter
• Insight Generation
• Know Your Customer (KYC)
• Matillion ETL
• Microsoft Excel
• Microsoft Power Business Intelligence (PBI)
• Microsoft Visual Basic for Applications
• Office 365 Deployment {+ 8 more}

Language English

Language Proficiency - Advanced - C1

Additional Job Location - Job Type Regular

Master Skill List - Process Analytics - S&M

Remote Type - Office Work Shift - Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.